We stayed at the Hotel A. Ponderosa in Playa de Las Americas for a one week holiday at the end of April. After reading some previous reviews, we were nervous at what we were going to however, on arrival we were pleasantly surprised by the hotel and find it difficult to fault. We payed a very small price for an... More

On arriving in the evening, we were greeted by a gentleman receptionist with big glasses very polite and friendly probably one of the more customer focused personnel, the only other which was helpful on reception was the younger female who was there during the day. In the reception area the staff and what I think was the management was aloof... More

I have just returned from a week at the Ponderosa with three friends (Women aged 24-50) and we had a great holiday. We found the hotel was very good value for money and mostly the staff were friendly and did what they are paid to do (especially Miguel thanks). The location was ideally situated for us in that it was... More

Right where should I start the staff didn shift their wheight clean the table then ask u for a drink poor service in the bar never seen a bar like it in my lifeall spirits and this horrible beer called tropical very little facilliteis no gym 2 pools ice cold pools . The food was very little choice half of... More

I wouldn't recommend the hotel to any one at all there are staff that are really unpleasant and the food was horrendous and repeated each day. The pools don't get heated and they are freezing cold. We got up to our apartment and we Thought ok but when we unpacked everything there was no space!

went last february and year before took 2 friends with us we found this hotel adequte rooms basic food very good but repetitive but something for everyone if u want 5 star go there.we cant wait has we are going again with our 2 friends very soon.staff very excellent.location superb.

after reading the reports we went to this hotel with a open mind. The hotel was ok but many of reviews i am afraid were true. We were there for xmas an there was no real entertainment,. the bar closed at 11-00 not 11.30 The food was plentiful but not exciting very bland however xmas dinner was great. The rooms... More

we arrived their late night, about 1am, and check in was fine, the lady at reception was very helpful, and considerate when we struggled with getting our key in the door!! We had a 4th floor room and while the lifts wernt anything brilliant they worked and got you were you wanted, the stairs were just as quick though athough... More

Arrived 23rd all inclusive 1st meal we thought it was ok but then soon learned that what we had that night was what gets served every day for dinner and tea and not much to choose from (chips chicken nuggets and pasta) breakfast is edible but you have to be down early to get what you want or like some... More