No air con as advertised! complained daily for 4 days before resigned ourselves to hot sticky room! Also no towels at all one day ! Reception grumpy when we continued to ask for them ,finally turned up at 8.30 pm! Often no pool towels either! So all in all an ok kind of 3 star place. Not horrid so don't... more

"We had a fantastic holiday, the best ever. The hotel is very good. We were seven persons in three apartments, including one child of 15 years, and everybody had a good time. Please, do not consider the bad reviews about this hotel, cause I think is one of the best hotels I ve ever stayed. Isabel Family has very good... more

Just returned from a 10 night stay at this hotel and I must admit I was very impressed. The Hotel had a great family feel to it. The rooms were very spacious and had obviously just been redecorated and during our stay we got new curtains and wall lights. The rooms were cleaned every day with fresh towls and sheets... more

My family and I have just returned from the hotel, and we really loved the village atmosphere. It is really good for families with young children. We saw no rowdy groups while we were there. The hotel Isla Bonita next door, tends to have noise coming from it till late but did not bother us too much. The bungalows are... more

Well, where do I start? Arrived at the hotel by taxi and was dealt with straight away by the very friendly reception staff and advised on how to get to our appartment, even though we arrived 2 hours before check-in opened. We had one of the bungalows which was facing the pool and it was fabulous, The rooms were huge... more

just back from a week at the isabel family hotel we were over the moon with the whole hotel apartment,pool,food,entertainment,staff were all great some renovation going on but was never bothered by it will be booking again for next year more

We hve just returned from an excellent holiday at the Isabel Family Hotel, which is now part of the GF Group and is no longer a Riu. The hotel is in the process of being re-furbished. It was obvious that our bungalow had recently been re-decorated and was well furnished. The food is very good and there is a large... more

We stayed at the Isabel in a ground floor apartment. The "Twist" in the title is that the layout is meant to simulate a Canarian village setting and makes a pleasant change from a normal hotel "block". On arrival a porter took us and our luggage to our apartment which was spotless. We divided our time between staying on site... more

My wife and I stayed here 26/09-03/10/09 for a late summer self catering break. We booked it, accommodation only, via Thomas Cook and thought the price was quite reasonable for a 4* advertised property. We got a minibus transfer, also via T Cook, that was about 45 mins late, a bad start! We got to the hotel after dark but... more