We were warned about the steps and steep slopes so fortunately we had an apartment close to the ground floor. The disadvatage to this was that we were to close to the noise from the pool and the bars. The apartment itself was ok, well equiped and kept reasonably clean and the complex was also kept clean and well maintained.... more

Requested high floor sunny apartment thats what we were allocated thanks to the reception staff.As in previose review if they can please you on your preffered position on the complex they try very hard to get it right to suit .your needs.Some guests require low floors ie disabled or dont want to climb steps if reception can accomodate you ground... more

We usually book through RCI points but this time ended up booking our stay using thisistravel.co.uk. We were unsure and a bit worried that as it was not timeshare that we might be disappointed, but not at all, the apartment was exactly the same as the others.We stay at Sunset Bay on a regular basis as it suits us perfectly.It... more

my partner and i stayed in block j room401 lots of steps but we did not mind because the appartnent was fab clean spacious and even a welcome pack was waiting for us when we arrived in the earler hours speedy check in and help by a porter with our luggage hazel & ian sheffield more

I read several reviews after booking so was a bit worried what we would find. We didnt see any live creatures in the apt and although tired and in need of refurbishment it was very clean. However it was the noisiest place I have ever been too and no spanish atmosphere what so ever. The customers staying here seem to... more

Sunset Bay was a big disappointment for me. My parents had been out here in this apartment several times and I was expecting something more. Firstly I was amazed at the amount of steps and then once inside the apartment more steps... We were on the top floor and it just seemed from the street there are steps then inside... more

Went for a week in the middle of September with my husband and baby (1.5 old). Arrived around 6pm and had a very quick check in in the hotel however, it was dark to see everything. After looking through various blocks of flats, we found our block F. First impressions of the appartment were very good, it is spacious and... more

Easy Jet tried very hard to make getting to Tenerife a real trial, 2 hours late,. So we arrived at the resort just in time to pick up a few bits from Pedro's and get to our apartment 104 at around 10 pm. 104 is as far away from reception as you can get, so we dragged our luggage all... more

Me and my fiancee came to sunset bay with my mum who is 64 and the children who are 8, 7 and 1. Upon arrival at around 8.30pm and after a long day, we were shocked to find a steep hill which is known as 'cardiac hill' as we found later on! Also that the family room was on the... more