Food was awful, service slow, cutlery filthy. When asked for a refund on one of the three dishes ordered as it was discusting, the rude manageress amazingly claimed the food was excellent, but refused to bring it back from the kitchen. After the most sureal experiance where she alternated between thinly veiled insults and repeatative claims of good cooking, she... more

Stayed her with my husband, 4 year old and 11 month old baby. Specifically asked for a cot in the room when we rang the 'hotel' to book and were assured that one would be provided. No cot. Apparently they've never had cots, never offered the service, and "never will" Food - queued for breakfast, not a lot on offer,... more

Location is generally good: convenient for Church Stretton and some great walks, but it is right on the A49, which is a very fast, very busy trunk road, so sitting out in the garden isn't as tranquil as it could be. It's the kind of place with a massive car park, banners boasting of an all-day carvery for ten quid... more

I stayed at this inn with three walking friends in March 2009. Overall the experience was very good. The staff are friendly, but sometimes not very focused and they often needed reminding of what they were doing!!! The place is very laid back and there is an absence of any leadership from the management team. All the staff tend to... more