I stayed at The Urr Valley Hotel with my family as part of my Aunt's 60th birthday celebration (thankfully the celebration itself was held elsewhere). This hotel is a disgrace, the room was cold, with horrible filthy carpets and a hideous bathroom that should have been replaced years ago. The restaurant and bar areas were tired and soulless and definitely... More

My husband and I visited this hotel for a 2 night short break, the hotel was so bad that we left the firs tnight afterdinner. The room wasworse than shabby. Nothing worked and was filthy.The bathroom was insect infested and had bare lightbulb as did hotel reception. The evening meal was just passable, the service was appalling, staff set up... More

Our visit to the region was not a happy one...interring my Aunts ashes. We had hoped for a warm, comfortable one night stay at the Urr Valley. It was not as billed on the website. "Bleak, unloved and cold" were our first impressions. We were obviously the only guests, and whilst a coal fire was lit in the bar, our... More

Have visited the Urr Valley several times. Every visit has been enjoyable and the food and service has been of a high standard. This time the food and service was first class. All credit to Marcel and Linda.

We went to the hotel's Hogmanay party and had a great time. The band was excellent, the buffet was great and at only £19 superb value for money. Our best Hogmanay for some time. I would recommend this hotel to all who are looking for a great Hogmanay party.

Booked the Christmas package this year for my husband and I. Had a great time - beautiful room; excellent food; great company - treated like royalty! Would recommend this hotel to all who are looking for a special treat away from it all. Thanks to Marcel and all the staff.

As parents of the bride it was a real pleasure to find that Marcel , Linda & all staff worked so hard to ensure that our daughters wedding, was the most wonderful of occasions . and we cannot thank them enough , they pulled it altogether to make it so special for Sally & Jamie , family & each &... More

We stayed at this hotel for a couple of nights to attend a wedding. We were given a very warm welcome with coffee on arrival. We had booked for a meal on the first night and the food was absolutely outstanding, as was the wedding food The wedding was fantastic thanks to the hard work of all the staff, nothing... More

We recently got married at the Urr Valley Country House Hotel in Castle Douglas, the venue was set up perfectly for our day and it looked fantastic, we could not have asked for a better facility to hold our wedding or a better staff to cater for our needs. We knew that recently the Hotel had some bad reviews but... More