i stayed at the Crown hotel in Castle Douglas in February,initially with my husband and three teenage chidren for a night, and then by myself for a further three nights while i had some family obligations to attend to.The rooms were pleasant and comfortable, and the triple room shared by my three teens was especially spacious.Our double bed was perhaps... more

Online booking not confirmed until followup email produced "sorry, very busy" phone call. (Only one other room occupied when we were there!) Entry difficult because of two large black plastic bags which lay in doorway for some hours. Evening meal (in bar - restaurant not in use) overcooked (my steak pie gravy was burnt onto the plate at the edges).... more

The Crown Hotel in Portpatrick offers probably the finest dining in the small Galloway village. Unfortunately the calibre of the waiting staff does not match the sophistication of the menu. On a recent trip where we had a group of over 20 diners at the restaurant over 2 nights we found the staff to be ignorant, rude & keen to... more

I recently stayed at the crown hotel, i found the owners very offhand and rude. I was berated by the landlady for simply forgetting my card pin number, a hanging offence for a buisness person!!! O n paying my bill not once was i asked if i enjoyed my stay or if everything was ok. It appears the owners are... more