When we complained after finding a large amount of debris under the bottom sheet of our bed, we received a full prompt refund from the Commodore Hotel Llandrindod Wells. However, I had thought they might, but they did not apologise! Having suspected the debris to be some sort of insect infestation, we indicated in a letter that we were considering... more

Let me put iut like this - my wife and I have been visiting hotels, guest houses and B&B for 38 years now. In all that time we have never ever, repeat, never ever, thought it necessary to complain to the environmental health department of the local council following our stay. But following two nights at the Commodore thats exactly... more

Please do not be misled by the website of this hotel. It bears not even a passing resemblance to the reality. Wi-fi access in the rooms is the only nod to the 21st century. The TV in the first room we had (before I complained) was a 15" tube pre-remote control, let alone HD, digital or teletext. The PAT testing... more

This hotel is badly stuck in the 70's. The decor is dated and tired and the bathrooms are not a place I would wish to visit again! Ours was carperted and smelly, the tap valve was stuck on shower so a bath was impossible. Towels were thin and definately not fluffy. The waiting staff certainly did not want to do... more

this hotel is well past its best needs a good clean also a new hot water system breakfast good dinner good food spoiled by not being cooked and presented well reception staff helpfull restaurant staff need trainging a word or a smile would be a start i have been told to put my compaints in writinng and i willbe doing... more

I was a bit worried about staying but the hotel was ok. Decor a bit old but staff helpful and good value. more

we arrived with a coach party of people who were retired and some with disabilities we were met on arrival by the manageress and found the reception very helpful and pleasant in they went out of their way to be of assistance. our room (two of us) was quite roomy with two windows giving plenty of light in the room... more

The website picture showed a double bed with purple duvet set, the reality was a bedspread over a duvet, which had a white top sheet, therefore they change the sheet but not the duvet, so you can be sitting on a bedspread & duvet cover that countless other people have sat on, possibly naked....YUK!! The carpet has huge lumps in,... more

Stepping into this hotel was like stepping back into the 70's - rude reception staff, dirty bath and shower curtain, very uncomfortable bed (definitely been there since the 70's), old fashioned furniture, dirty windows, radiator that sounded like it was about to explode and smallest television I've ever seen! Breakfast was a rushed affair as I'd been told I HAD... more