Where do I start? I have no words to describe how bad this hotel is. From the outside it looks like a decent hotel. The hotel is located in one of the best areas of Caracas and within easy access to restaurants and shopping areas. We arrived late at night at the hotel and after just glancing at the room; we left the suitcases and went out for dinner. The room looked charming and with lots of character, we had a mini suite with a small kitchenette and separate living room and bedroom. We found it expensive at £75pn however we were tired and could not find another hotel at the last minute. When we returned back to the hotel, there was no hot water (hardly any water at all) and the bathroom was in a very poor state. We tried complaining however at midnight there was nothing they could do as most rooms had been recently painted and could not be occupied. The worst was still the come: when we turned off the lights out came the tiny cockroaches, they were everywhere!!!!. We hardly... more