Absolutely a mess. We left 3 days early. Staff was rude and service was the worst I have ever experienced in a hotel. The hotel was run down and bad oders everywhere. We did not leave the grounds due to the crime. What a shame, the location seemed like it could have been a gem more

Once a beautiful Hilton Hotel now a run down state owned dump. I booked in advance but upon arrival they disavowed any knowledge of my reservations and said they would have to charge me the "rack rate". It turned out the rack rate (one person) was over $250.00 a night. Shabby rooms, drab cheap paint, faulty plumbing,old tatty furniture from... more

I have stayed in this hotel on several occasions and it keeps getting worse. During my last stay I was invited by another party, which had paid for my entire stay in advance. Still, the front desk asked me to submit a credit card for incidental expenses. When I left they did not provide me with a receipt, but they... more

We were filled with trepidation finding out that Hilton Caracas no longer existed and that the socialist government had taken over the hotel. Interesting that Hilton and other hotel websites misrepresented the hotel as being "under renovation" when in reality, Hilton was losing its lease. Nothing looked renovated and nothing was under renovation during our one week stay there. Lobby,... more

This hotel is no longer in the Hilton family. It has been taken over by the Venezuelan government and an allied private company. Its name will (or already has) change to the Hotel ALBA-Caracas. The hotel's service is sub-standard, at best. The rooms are dated and dirty. The internet is outrageously expensive! And the area the hotel is located in... more

I have gone to Caracas 3/4 times over t he past two years mainly due to my husbands work. We stayed at the Hilton Caracas and the hotel service is reflective of t he rest of the city, SLOW AND COULD CARE LESS WHAT YOU THINK! The hotel is clean but absolutely nothing wonderful just like the city. There are... more

I stayed ath the Hilton Caracas for 2 nights after an holiday in Los Roques. The room was big and clean but absolutely very old style! Breakfast in the morning is ok! The check in is not quickly! Absolutely not! The hotel has a good rate compare to others international hotels in Caracas! The hilton in Caracas is a good... more

The Caracas Hilton is safe and secure option in a fairly dangerous city. It's definitely more oriented for business travelers. I'm a single traveler, stayed there in early April 2007. If you're on a stopover in Caracas before going to other parts of the country, do not stay in downtown Caracas unless you actually need to spend time in the... more

Among the luxury hotels in Caracas, this is the best if you don't have your own transport - it's located right next to a Metro station. It's also relatively cheap, at hilton.com I had no trouble getting a double for USD 120 in December, which is supposed to be the high season. The Intercontinental and others are more like USD... more