This was by far the worst hotel experience we have ever had, the rooms were very odd, the floors were all wet and slippery (from the air conditioning) and far too cold (like an ice box), you felt live you were sleeping in a cave! The first room we were given did not have a functioning toilet and the showers... More

I have to say that not only this hotel standards are way below average but also service is really questionable. In simple words towels and sheets were worn out and customer services is pretty below any regular standards.

Just so there aren't any distractions, let's hand out praise first: The staff (especially at the front desk) are simply wonderful. Only Spanish is spoken, so be prepared. They were very patient and helpful with this spanish-impared traveler. The breakfast buffet in the morning was decent, traditional Venezuelan affair. Okay....now the hotel. Strange. First, let's explore things you will NOT... More