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Lake Kivu Serena Hotel


Hotel class 4.0 of 5
P.O. Box 7469, Gisenyi 00100, Rwanda
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Reviews you can trust

87% Recommend
4.0 of 5 stars 8 reviews
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2 of 5 stars
31 Dec 2009 New

The food at the restaurant in the lake kivu serena was TERRIBLE i ordered chicken wings and the portion that finally arrived after 45mins was tiny!!! There were 4 wings and all of them dint have any meat on and looked like they had been fozen for more than a month and the little meat that was there tasted like... more

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5 of 5 stars
Paris, France
16 Oct 2009 | Trip type: Couples
1
person found this review helpful

Lovely hotel and gardens, excellent service and food, comfortable rooms. The hotel is on the shore of Lake Kivu, with a beautiful sandy beach and complimentary water sports equipment (kayak and wind surf). We found it lovely in every way--calm and relaxing, comfortable, and extremely reasonable price. more

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4 of 5 stars
Calfornia
6 Jun 2009 | Trip type: Couples
1
person found this review helpful

We stayed at Lake Kivu Serena for 5 nights in March of 2009. It is certainly a nice hotel (by African standards); I suppose it would be considered a good or reasonably good hotel by American standards. We were there as part of a tour group on a 5-day gorilla tour. Our tour outfit chose this hotel because it was... more

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4 of 5 stars
Kigali, Rwanda
4 May 2009 | Trip type: Couples
2
people found this review helpful

We live in Kigali at the moment and booked into the Kivu Serena for a relaxing Easter weekend away with friends. The road to Gisenyi is tarmac all the way but some sections are in very poor condition while others are currently under construction. It’s a very scenic drive with beautiful views down the escarpments but watch out for those... more

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4 of 5 stars
Luanda, Angola
8 Jan 2009
1
person found this review helpful

I stayed here for one night after visiting Goma in DRC for a half day and en route to see the mountain gorillas (5:15 AM start to get there by 7:00 AM when the trekking starts). It's a very quiet little town. I went over to the Hotel Paradis about 15 kilometers along the lake on not very good roads... more

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2 of 5 stars
San Francisco
9 Jan 2008 | Trip type: Business, Solo travel
2
people found this review helpful

The Serena Hotel had very nice gardens, pool, and rooms. Mainly ex-pats stay here with the occasional tourist. We arrived in Gisenyi later one night, jumped on a Boda-Boda and inquired about a room that night. We stayed in a double occupancy room. The room was very comfortable, with air conditioning, a TV with plenty of channels, and a very... more

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5 of 5 stars
Bad Segeberg
29 Aug 2009 | Trip type: Solo travel

ein ausgezeichnetes Hotel mit freundlichen Personal,einfach gut. more

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5 of 5 stars
Madrid
21 Sep 2008 | Trip type: Couples

La eleccion de un Serena garantiza cierta uniformidad en las prestaciones de cualquiera de sus hoteles. Este no es menos... more

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Lake Kivu Serena Hotel Address

P.O. Box 7469, Gisenyi 00100, Rwanda
Gisenyi hotels Lake Kivu Serena Hotel
4.0/5.0
8