An okay option just half an hours drive from Volcano National Park Headquarters. Pretty good value for money. Nice and friendly staff provided good service. Rooms large and clean with hot showers. /Happy guest

I stayed at La Palm as an alternative to the more expensive hotels at the Volcanos Park where I did a gorilla trek and golden monkey trek as part of my tour with Bizidanny Tours. The staff at this hotel were extremely friendly and accommodating and the food was very good. They even made me a special Authentic African meal... More

Stayed at La Palme for 4 weeks and had a very comfortable stay. Fortunately I has a room away from the road which was nice and quiet. I know the road side rooms do get rather noisy. As we had a number of staff we investigated all the hotels in Musanze and on average the La Palme came out the... More

The hotel is average, but of course in comaprison to the crazy prices in the area it might seem reasonable. The shower had hot water, but the toilet leaked. The WiFi didn't work in the room. The food was average with a suprise of innards mixed with the beef in the brochette. The breakfast was very simple and servers didn't... More

We were travelling to Ruhengeri in the end of last year and first few days of 2012 to go for gorilla trekking, which was amazing!! We booked the trip and hotel through a travel agency in Uganda without any specification but we were looking for a cheaper alternative so we ended up in this hotel in the middle of the... More

We stayed in La Palme by accident (we were meant to stay in another hotel but they had double booked us) but we were not disapointed. We arrived after our gorilla trek and the powerful hot shower was very welcome. The staff were very friendly from when we arrived and helped us at every opportunity. We stayed in the new... More

We stayed in Tanzania and Rwanda for more than 4 weeks in several hotels and lodges. This hotel turned out to be the worst one. The staff is kind and helpful and the room is average, but depending on the location of your room, there is quite some (traphic) noise. In the evening, the restaurant is too small to serve... More

We found this hotel to be clean, quiet, and friendly. The new wing is nice to stay in. We had good service and food. Consistent hot water was appreciated. The soup is especially good, and having wifi to upload our pictures of the gorillas was wonderful. Please ignore the negative remarks.

I was booked at the La Palme by my hosts and found the hotel to be clean and functional. The corridors, all tiled, echoed steps and the doors, in the absence of a seal, did rattle some when being opened, but as most clients retire early - many leave at 6 am for gorilla tracking, primate tracking or guided walks... More