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Sheraton Guiyang Hotel Reviews

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Sheraton Guiyang Hotel

5.0 of 5
No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
Hotel amenities
Sheraton Guiyang Hotel
33 traveller photos
Ranked #6 of 368 hotels in Guiyang
4.0 of 5 stars 425 Reviews
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425 reviews from our community

    Trip type
Traveller rating
    141
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Date Rating
new zealand
Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“GUIYANG HERE'S YOUR STEAK”
4 of 5 stars Reviewed 23 March 2013

Stayed here in March 2013. Have stayed here many times before. Rooms are good size and well appointed. Staff really try to help even though language can be a bit of a barrier. Normally any request can be accommodated. Had some issues with non-arrival of suitcase and Jeffrey and Crystal were of great assistance. Dined at the restaurant (maybe called... More

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EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review
24 March 2013

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you are enjoy stay with us. It is pleasure to slove your problem. Hope you will stay with us next time. Once again, thank you for... More

new zealand
Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“VERY GOOD WITH STEAK OUT!”
4 of 5 stars Reviewed 1 November 2012

Stayed in Guiyang in October 2012. Have stayed at the hotel many times before. The rooms are very good size with big comfortable beds and adequate bathrooms. Very central location. Breakfast menu caters to all tastes. Check out can be painfully slow. Dined in the restaurant and we all ordered Steak. Regret it appeared they all had been boiled and... More

Was this review helpful? Yes
See 3 more reviews by thesmdm for Guiyang
EmmaLong, Manager at Sheraton Guiyang Hotel, responded to this review
7 November 2012

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. However there are severa issue make the experience not perfect.w We are so sorry about it and... More

Beijing, China
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Great Hotel in Guiyang”
3 of 5 stars Reviewed 19 September 2012

The Sheraton Hotel Guiyang is probably a great hotel for Guiyang, well appointed and decent rooms, following Sheraton International standards. Bathrooms were a little stuffy, with mould showing up in the shower area. (Either people who built bathrooms had little experience with International Hotel standards, or the owners did not want to spend the money). Anyway, we still enjoyed our... More

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EmmaLong, Assit. Revenue Manager at Sheraton Guiyang Hotel, responded to this review
24 September 2012

Dear Guest, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More

new zealand
Top Contributor
60 reviews 60 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“WELL DONE GUIYANG”
4 of 5 stars Reviewed 8 July 2012

big rooms and comfortable beds and cable internet works well. the buffet breakfast has a large selection for both eastern and western tastes. language can be a bit of an issue at reception but does get sorted. styaed two nights in july 2012.

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See 3 more reviews by thesmdm for Guiyang
Management response:
10 July 2012

Dear Customer, It 's such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More

Top Contributor
96 reviews 96 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
“A welcome respite”
4 of 5 stars Reviewed 27 June 2012

After staying at the Heaven-Sent Dragon Hotel in Kaili, which was anything but "heaven sent," we changed to the Sheraton in Guiyang. How comfortable and welcoming. Unexpectedly good dinner in the Italian restaurant. Talked to the chef Simone who was new and already producing some very good food.

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Management response:
4 July 2012

Dear Customer, It 's such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More

San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Sheraton Guiyang”
5 of 5 stars Reviewed 8 November 2011

Stayed at the Sheraton for one night. I had the perfect experience considering I got in late at the airport and forgot to have the address written in Chinese). No problem we called another hotel, the Tradeway Point Hotel, and the English speaking person kindly gave us the address. The room and attention I received on checking in was superb.... More

Was this review helpful? Yes 1
Guiahng001, Assistant to GM Executive at Sheraton Guiyang Hotel, responded to this review
30 November 2011

Dear Madam, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us. Thank you for acknowledging our efforts in creating memorable hotel experiences for our guests. I will pass... More

Hong Kong, China
Top Contributor
133 reviews 133 reviews
70 hotel reviews
Reviews in 70 cities Reviews in 70 cities
81 helpful votes 81 helpful votes
“Very nice modern hotel with a fantastic breakfast”
4 of 5 stars Reviewed 5 November 2011

We stayed 3 nights in this hotel and we booked a very nice executive room. The place is nice, rooms are modern, fresh clean and nicely decorated and service is above average in the area. The best part of the stay was the breakfast buffet in the morning. Very good, ample choices and good quality of the food. It's always... More

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Guiahng001, Assistant to GM Executive at Sheraton Guiyang Hotel, responded to this review
30 November 2011

Dear Sir/Madam, It was such a pleasure to have you as our guest during your recent stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us and took a try of our Executive floor. Thank you for acknowledging our efforts in creating memorable... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent choice for English-speaking tourists.”
5 of 5 stars Reviewed 27 October 2011

We stayed here for 3 nights in October 2011. We booked a room with access to the executive lounge which we made good use of during our stay for the wifi access. It would have been nice to have wifi available in-room, wired internet is available but like many other tablet-owners, I don't travel with a laptop anymore. The hotel... More

Was this review helpful? Yes
Guiahng001, Assistant to GM Executive at Sheraton Guiyang Hotel, responded to this review
30 November 2011

Dear Sir/Madam, It was such a pleasure to have you as our guest during your stay to Guiyang. Thank you for taking the time to leave a review.I am glad to learn that you have a comfortable & memorable stay with us and took a try of our Executive floor. Thank you for acknowledging our efforts in creating memorable hotel... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Good hotel but no sleep...”
3 of 5 stars Reviewed 17 October 2011

Stayed at this hotel for three nights this October 2011. Beautiful hotel, impressive lobby and good rooms. Staff was friendly and service-oriented, most of them speak English good enough, and even those who do not, they do try and try to help (which I really appreciate..!). Breakfast is what you can expect from the Sheraton, and dinner at the Tiara... More

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Guiahng001, Assistant to GM at Sheraton Guiyang Hotel, responded to this review
24 October 2011

Dear Guest, Greetings from Sheraton Guiyang Hotel Thank you sharing refreshing perspectives of your recent stay at the sheraton Guiyang Hotel. I have shared your experience with management team,we would like to apologize for your uncomfortable experience during your stay. We are terribly sorry to make an inconvenience for your stay. We have investigated each step and every aspect of... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Staff needs training”
3 of 5 stars Reviewed 6 October 2011

Stayed at the Sheraton Guiyang last week. Beautiful property with large, nicely appointed rooms, great downtown location. However, there are some problems related to staff training who are not very service-oriented thus depriving this hotel of a real international standard. Their English skills, though far better than my Chinese, are still lacking. Breakfast consists mostly of Chinese foods, including chiken... More

Was this review helpful? Yes 1
Guiahng001, Assistant to GM at Sheraton Guiyang Hotel, responded to this review
13 October 2011

Dear Mr. Da, Fonseca Marcio Greetings from Sheraton Guiyang Hote.Thank you sharing refreshing perspectives of your recent stay at the sheraton Guiyang Hotel. I have shared your experience with management team,we would like to apologize for your uncomfortable experience during your stay. Lacking English skill, unclear menu knowledge and noise from wedding room bring troubles to you. We are terribly... More

 
 
Sheraton Guiyang Hotel
Sheraton Guiyang Hotel
4.0 of 5 stars 425 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Sheraton Guiyang Hotel

Also Known As:
Sheraton Guiyang
Guiyang Sheraton
Address: No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
Region: China > Guizhou > Guiyang
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 368 hotels in Guiyang
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Sheraton Guiyang Hotel
No.49 Zhonghua South Road, Nanming District
Guiyang 550002
China
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