Located in the heart of Balikpapan and one of the best and the biggest hotel in the city. I love the room design, especially the glass between the bathroom and the bed room. The window view (sea view) was so amazing and they have many choices on breakfast menu. The room and building were well maintenanced and the staff were... More

I was stayed here many times and found it very nice. The pool is great, you can see ocean/strait when swimming. The only problem is when you look for non-hotel food or other things, because it is quite far from the main road. May be it will be better next times because he city is growing and you can find... More

I always choose this hotel (or other hotel under Accor chain) if I do not want to gamble with the price, quality and security. Especially if I'm not familiar with the city I visit. And I never challenged this habit. It is always right :) I stayed @ Novotel Balikpapan for only for 1 night and I could say that... More

I stayed here twice during my holiday in Balikapapan. The first visit was so perfect that I can easily give a review with 4 stars for its service. However the second trip was not even come close with the first visit. On my 1st visit I got a Deluxe Suite room on the third floor. Sure, normally most people will... More

I was passing for a day and had a lot to do, so I expect to have the stay as a home away from home. The interior of the hotel was so so. The corridor was at times questionable. I was getting out at 8 pm to find that there's a large canvas on the front of my door with... More

Actually this is my 3rd times staying in this hotel, I am hoping a good place to stay during my business trip.. but it become a nightmare for me, yesterday.. early morning, I should catch morning flight back to Jakarta, woke up at 5.30 for shower.. the water comes dirty, yellowish and I should wait 30mins and do 2x complaints... More

As I checked in late at night, I got a nice and spacious room with comfortable bed but it got some problem with bathroom equipments: broken bathtub's shower and the wc could not drain/ flushed properly. Since it's late night, I decided to rest for the night and let the hotel staff informed in the morning. The hotel staffs were... More

Hotel and rooms great. Restaurant on 2nd floor is italian with grrat setting the food however is terrible. I had scallops that seemed to be a wad punched stingray flap texture of somthing that had been frozen a very long time. The steak I had was similarbit was dry and tastless. Dissappointing given that it is located in a great... More

Good. Rooms clean and well equipped and spacious. Pool ok. Very quiet outside, cus it's So hot. Breakfast and buffet meals ok. Laundry all ok, with no probs. lifts from lobby woefully slow. Be prepared to wait. Best night for food, was in my opinion, BBQ night with free beer from 1800-1900... Ok really.