Gardenia Resort and Spa 4* (Pontianak, Indonesia) - Hotel Reviews

Address: Jl. Ahmad Yani II, Pontianak | Borneo, Pontianak 78391, Indonesia

Region: Indonesia > Borneo > West Kalimantan > Pontianak

Amenities:

Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 15 hotels in Pontianak

Price Range: £

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: A four star private villa with an elegant and traditional feel-on wooden stilts just like an authentic Kalimantan House, complete with a raised walkaway – awaits you with serene atmosphere and gorgeous views of the surrounding gardens. Located close to heart of Pontianak, Gardenia Resort and Spa is the only true resort feel in the city of Equator Land. It is only 5 minutes by car from Supadio Airport at Jalan Ahmad Yani II, Pontianak Kalimantan Barat and 15 minutes from the city center.Gardenia Resort and Spa has 47 Suite Villas ranging from Premier, Terrace Suite, Family Suite and Gardenia Suite Villas. Each Villas is design as outfitted with traditional decoration and has beautiful panoramic views.Gardenia Resort and Spa stands on 4.3 hectares of land. You will find the accommodation peaceful and spacious with an architectural style that blends the traditional with contemporary.Resort can provide assistance and will work with licensed travel agents or bonafide tour operators in arranging tours to experience unique culture and nature expedition into the hearth of Borneo ... more less

Reservation Options:: TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Venere, Expedia, Orbitz and Priceline so you can book your Gardenia Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Mary Z

Kailua-Kona, Hawaii

1 review

“A Gem in Pontianak”

Reviewed 20 May 2013 NEW

Our group of 13, including 5 children, recently had the pleasure of spending two nights at the Gardenia before leaving Pontianak. If you're traveling by air this is the perfect place to avoid the sometimes sticky traffic through town. If you'd like to shop or explore, the center of town is a quick taxi ride of maybe 15 minutes. We... More

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Dear Mary, Thank you for taking the time to write a review of your experience at our resort. I am glad to hear that you and the group enjoyed your stay and found that you were given such a warm welcome and had experienced a very personalized service from our staff. Although you were satisfied with the overall dining experience,... More

bmickey_13

Portland, Oregon

“Relaxing stay in natural surroundings”

Reviewed 16 May 2013

A lovely and relaxing place to stay in natural surroundings - beautiful plantings. The restaurant has a good variety of foods and good coffee! The spa offered a great massage for airplane weary bodies, and the staff were helpful and very welcoming.

Dear Barbara, Thank you for having taken the time to write us such a great review. I am very happy to hear that you had such a great time and enjoyed the overall experience in our resort. I will certainly share your compliments with all staff, who will feel much appreciated that they provided an enjoyable stay for you. If... More

mslexxi

Melbourne, Australia

Contributor

20 reviews

14 hotel reviews

Reviews in 16 cities

14 helpful votes

“Disappointing”

Reviewed 21 April 2013

We stayed in a Villa, though were disappointed at finding it contained two single beds when we had booked a King. The hotel is not centrally located as advertised, though as we were staying just for a night in transit I suppose that wasn't too bad. Annoying if you want to explore Pontianak. Reception took a long time to process... More

Dear Alexandra, Thank you for taking the time to share your experience. We are pleased to learn that you love the spaciousness of our room and the breakfast served in our restaurant. Our staff will be pleased to hear your comments in this regard. As for the areas of improvements, your room assignment, spa appointment and English proficiency of our... More

jameshj

Senior Reviewer

10 reviews

Reviews in 4 cities

1 helpful vote

“A pleasant place to stay. Improve the service and it merits a 5”

Reviewed 19 April 2013

A warm welcome from the manager with help on where to go and how to get there. Convenient for the airport but not for town - transport is hit and miss with long waits for taxis. Coming back from town it can be difficult to get any transport. Overall ambience is good - timber buildings in a garden environment. The... More

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See 4 more reviews by jameshj for Pontianak

Dear James, We very much appreciate you taking the time to post your review on TripAdvisor and we would like to apologize that we had slightly fallen short of your expectations but on the other note we are glad to hear that you enjoyed the overall ambience of the rooms, the restaurant and the garden. We certainly value your constructive... More

Swift9955

“Beautiful, caring and made to feel welcome”

Reviewed 15 April 2013 via mobile

A beautiful, well managed resort with the most comfortable beds I've slept in for a long time. The Manager, Suambara, had learned the names of all our group and we felt welcome at all times. Our tours were very well organised by the resort. The food was excellent and the extra effort to please was evident everywhere. Good value and... More

Dear Michael, Thank you for your review following your recent stay at Gardenia Resort and Spa, Pontianak, West Kalimantan. I do indeed appreciate you taking the time to share with us your valuable and positive review. For certain, all staff in the resort will be delighted to hear of your compliments when I share with them. I am also glad... More

remy79

Arnhem, The Netherlands

2 reviews

Reviews in 2 cities

2 helpful votes

“Magnificent”

Reviewed 3 April 2013

Last march 2013 I stayed for what supposed to be a transit for only lunch. We were nicely welcomed by mister Suambara who arranged the car.But like usual in Indonesia the car had some engine problems because we were on our way to Sintang. He offered great help and find a flight for us the next early morning. So we... More

Dear Remy, Thank you for having taken the time to share your experience and for choosing Gardenia Resort and Spa during your recent visit to Pontianak. I am glad to hear that you enjoyed the service, the facilities and the ambience of our resort. Our staff will certainly appreciate your compliments and I will definitely share with them. I hope... More

larsen25

Petaling Jaya

9 reviews

8 hotel reviews

Reviews in 8 cities

11 helpful votes

“All wooden buildings in a beautiful garden - perfectly maintained”

Reviewed 23 March 2013

I had to work and my wife fancied a quiet stay so we made the right choice. No concrete, steel, glass or glossy tiles. It is all wood - and the garden is fantastic - huge butterflies and tiny colourful birds in a green paradise and after sunset romantic and at times colourful lighting all over. We stayed in D6... More

Dear Mr. Jensen, Thank you for your kind review of Gardenia Resort and Spa. I am very pleased to hear that you and your wife made the right choice and had a nice experience at the resort. I am also glad to know that you and wife love the setting and design, the garden and the ambience of the resort... More

Lindayan

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“What a hot room!”

Reviewed 21 March 2013 via mobile

It is really really hot in terrace room. I dont know it is because the acon or the weather in pontianak but it not happen in aston pontianak because i stayed there exactly after check out fr gardenia. i advise to everyone who wanna stay at gargenia u are better to book the premier room,i changed my room to premier... More

Dear Linda, We would like to thank you for taking the time to provide us your valuable feedback. I personally apologize that you faced discomfort during your stay with us. Your comments regarding the air conditioning in Terrace Suite, the breakfast at our Papyrus Restaurant will be conveyed to our team respectively. I am concerned that you were disappointed with... More

Fiefke

Eindhoven, Noord-Brabant, Netherlands

“Nice friendly staff and a relaxing environment!”

Reviewed 17 March 2013

We went to Pontianak to find out where and how we could enter the rainforest. The general manager of the hotel was very helpfull and friendly! He recommended us several places to visit and helped us to plan our trip to see the Oerang Oetangs in Pangkalang Bun. The hotel is a nice and very welcome quiet place as the... More

Dear Elfi, Thank you for taking the time to write such a wonderful review about your experience at Gardenia Resort and Spa. I am pleased to know that we exceeded your expectation. We are delighted to read that you very much like the spaciousness and the cleanliness of our Terrace Suite and are also happy to learn that you are... More

Ayu .

Surabaya

Top Contributor

135 reviews

32 hotel reviews

Reviews in 31 cities

39 helpful votes

“Perfect solitude stay”

Reviewed 16 March 2013 via mobile

I came back herr again after sometime and found out that they still maintain all their places and facility. Their service is still quick and friendly. The room is very quite and comfortable. The breakfast is great. Im looking forward to another solitude day of reat in here. But if you looking for some place nearer to the city center... More

See 11 more reviews by Ayu . for Pontianak

Dear Ayu, Thank you for sharing your review. I am happy that you tell us how much you enjoyed your stay with us. We strive to provide a great service to guests and to receive a positive feedback such as yours is very motivating. Thank you for making our resort your preferred hotel again during your recent visit and I... More

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Gardenia Resort and Spa Hotel Reviews, Pontianak

Gardenia Resort and Spa

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