My family has been staying in this hotel since I was in grade school. Before it was called the Taal Vista Lodge. Now that I have a family of my own, I decided to spend Mother's Day here :) I got one of their deluxe rooms with a king size bed that fits me and my hubby and my 3... More

I lowered my expectation as to the service because of some of the reviews I read but I was surprised because the moment we entered the front desk area, we were greeted by welcoming staff. I booked the 2-bedroom Batangas suite. One of the rooms wasn't available yet when we checked in after 2pm but Annie and Dennise of the... More

Hotel is situated high above the lake and the Taal Volcano. Many rooms have no view. We had a small balcony overlooking the lake. Our room was large. Cleanliness in the bathroom area was not to a high standard on the glass dividing the shower and toilet, it appeared this was not cleaned in the daily routine. The rest of... More

Deluxe rooms in the Lake Wing are disappointing. View from Premier rooms of the volcano are fantastic. Surprisingly, food was very good. Staff is very courteous and efficient. There is an amusement park next to the hotel which plays blasting music; if you're staying in the Premier rooms and sitting on the balcony, it may be irritating to see the... More

I booked an event last April 2013 approx 5 months in advance and OVERALL it was a FRUSTRATING experience. We're overseas and wanted to go back to the Philippines for a special occasion. Here's a list of things that went wrong: - It takes their event team days before they respond to any emails. - The event coordinator assigned is... More

This review has been long overdue. Beside having the best view in Tagaytay this hotel had the superb customer relations that I have ever seen in any of the hotels here in the Philippines. Last Feb. my family and I decided to book at this hotel after encountering an inconvenience we had with the hotel room their Assistant Manager I... More

The hotel is beautiful and has amazing views of the Volcano. It is built to Western standards. The staff could however be friendlier and more smiling - especially in the restaurant, where besides the lack of smile, the service is VERY slow, and they forget dishes that you ordered. The rooms are nice and clean (cheap too). Unlike most hotels... More

This hotel has a magnificent view of the Taal lake and volcano (inactive when I was there, but don't bet on it!). Service was efficient and polite, although food quality could be improved. My room was fairly basic, and looked out onto houses next door - but everything in it worked. Tagaytay is not far from Manila - but count... More

The view of the lake and volcano from the balcony of our room and several vantage points was quite spectacular. The grounds were spacious and well-kept. The staff were helpful and friendly. All in all it was a very peaceful spot. The hotel is several kms away from the centre of Tagaytay. Transport options are limited without your own vehicle.... More