James was always approachable and flexible. I wished I had spent more time talking to the other staff. Tried to plan another trip recently because he was so helpful and did not expect committment to dates, money up front. I would definitely return. Breakfast was good with a good choice. I would avoid the packeted honey or jam as this... more

Having stayed here on several occasions I have always found Avalon and their staff helpful, consistent, relaxing, comfortable and clean. James is an entertaining host with lots of stories to tell....he is also a mind of information if you need help. Try out their massages great value and very good. The food in the winter season is always great value... more

Our very first experience of Bulgaria some 5 years ago was The Avalon, we were NOT at our best arriving late, travel weary, hungry and in need of a bath,so it was great to be greeted by Vanya and James (who's English but speaks fluent Bulgarian ) who promptly offered a hot cup of tea / cold beer and a... more

Family Run, Friendly Hotel welcomes ALL Ages!;o) Singles, Couples, Groups and Families! Bed and Breakfast in Well Appointed En-Suite Rooms and Suites. Each Room/Suite has a Fridge/Mini Bar, TV, Telephone and ample storage! A couple of The Suites have Balconies so that you can sit out and enjoy The Sun Sets! Room Service can also be ordered! Breakfast, Lunch and... more

I have stayed at The Avalon several times both summer and winter and have never been disappointed. Rooms are good size with en suite and are clean and comfortable. Handy for both the town centre and Gondola..............if you are one of those lazy people who want to reside next to the Gondola then try the Kempinski then you have a... more

After being to Bansko on a package skiing holiday we decided to go to see what it was like in the summer , we turned up with bikes and no idea where we were going , it turned out to be one of the best holidays we have had, James and Vanya are great they pointed us in the right... more

I have stayed at the Avalon several times and cannot fault it. Small feel-at-home hotel with friendly atmosphere, James and Vanya and the staff can´t do enough to help. Very comfy beds, cracking showers, cosy fire, free internet, hot tub, cheap beer and always some locals at the bar to talk to. Good location near old town and main street.... more

I stayed hear for a week walking in the mountains and horse riding. The hotel manager, James, helped me to arrange everything and was a superb host. The hotel was clean, good value and had a great friendly atmosphere. It seemed that it was the place to hang out and chat and all were made welcome. I really enjoyed the... more

Stayed here for a week of skiing with my wife, 2 grown up children and their partners this January. Firstly we found Bansko had deteriorated since our first visit 3 years ago. The lifts cannot cope with the high volume of people & as more hotels and appartments are being built I cant see this situation improving. The slopes were... more