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Springdale

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Sleep Inn and Suites


Hotel class 2.0 of 5
1056 Rieff Street, Springdale, AR 72764
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Reviews you can trust

55% Recommend
3.0 of 5 stars 9 reviews
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By trip type
All (9)
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4 of 5 stars
Arkansas
9 Nov 2009 | Trip type: Family

This is the sixth or seventh stay that this hotel. We have always found this property clean and very well kept. Occasionally we travel with our 7 and 10 year old children, and they like the indoor pool. We recently stayed in a Queen Suite that had a seperate sitting area, and 2 televisions. It gave us a little more... more

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1 of 5 stars
Little Rock
5 Nov 2008 | Trip type: Friends getaway

Like a previous reviewer of the hotel, we, too, booked a non-smoking room, but we were given a smoking room. I thought this was a one time incident, but I have searched several other reviews of this hotel, and I have seen other complaints. It appears to be an epidemic. Not only were we given a smoking room, we were... more

Management response from
nwarocks, Manager

We did not book this reservation at the hotel and it was made for a smoking room. We always want our customers to get the room they need but unfortunatly we were booked and did not have non smoking availble to change. Sometimes it is out of our control when outside companies book rooms and dont take the customer requests...

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1 of 5 stars
FT WORTH
27 Oct 2008 | Trip type: Family

We booked our hotel with Orbitz in advance, requested a Non Smoking room. We arrived and found they did not have a non smoking room. We at least tried the room but my 2 year old daughter could not stay in the room it was a disaster. We were told by management that there was no guarantee the room would... more

Management response from
nwarocks, Manager

Our hotel did not book this reservation and were booked that evening of arrival. We did not have an opportunity to fix the Obitz mistake. We always try to make sure customers get what they need but when booked with outside agent we just have to assume that they booked what they wanted with the reservation. Next time call the...

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1 of 5 stars
marthasville, mo.
6 Jun 2008

We could not cancel any rooms, once you put it on a credit card, they bill you. Stayed there not only did they bill people who tried to cancel, they billed me for an extra room after I had left Ark. now I am using legal options against them to try and get my money back. Its locally owned and... more

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1 of 5 stars
St. Louis
30 May 2008

Booked on Wedneday for Friday and Saturday night stay. Called back Thursday morning to cancel due to the cancellation of reason we were coming to town for. I was told by Ribbon, the group reservations manager, that my reservation was non refundable and I could not cancel my reservation. Ribbon claimed that there was group rate contract with the person... more

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4 of 5 stars
Virginia
4 Mar 2008 | Trip type: Business, Couples

We've stayed here previously and had a good experience so we booked here again. The hotel is located close to interstate but not so close as to pick up the noise of traffic. The room was spacious enough. It was clean and the staff was friendly and helpful. The morning "breakfast" was better than most hotel offerings, at least during... more

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5 of 5 stars
Orlando
27 Jul 2007 | Trip type: Business, Solo travel
2
people found this review helpful

The place is really clean and the staff is GREAT. Arkansas is such a friendly state and I enjoyed Razorback country!!! I would definitely recommend a stay there if you are in the area. Also -- eat at Jimmy John's...it is right across the parking lot. The only complaint I have has nothing to do with the staff, but it... more

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5 of 5 stars
Lumberton, Texas
12 Jun 2007 | Trip type: Family

This was a very nice hotel and the rate was very reasonable. The front desk staff was very friendly and accomodating. The pool area was very clean. It seemed like every time I saw someone, they were cleaning. This made me feel good and like they take pride in their hotel. I would definitely recommend this hotel and stay there... more

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4 of 5 stars
NE Wisconsin
8 Feb 2007

Hotel was a year old at the time I stayed. Very friendly, helpful and courteous staff. King room had a comfortable office chair, and spacious work area. When I first arrived at my room, the flush handle on the commode fell off. I notified the front desk and they asked me if I wanted to move to another room or... more

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Sleep Inn and Suites Also Known As

  • Sleep Inn Springdale
  • Springdale Sleep Inn
Address: 1056 Rieff Street, Springdale, AR 72764
Springdale hotels Sleep Inn and Suites
3.0/5.0
9