Like a previous reviewer of the hotel, we, too, booked a non-smoking room, but we were given a smoking room. I thought this was a one time incident, but I have searched several other reviews of this hotel, and I have seen other complaints. It appears to be an epidemic. Not only were we given a smoking room, we were... more

We booked our hotel with Orbitz in advance, requested a Non Smoking room. We arrived and found they did not have a non smoking room. We at least tried the room but my 2 year old daughter could not stay in the room it was a disaster. We were told by management that there was no guarantee the room would... more

We could not cancel any rooms, once you put it on a credit card, they bill you. Stayed there not only did they bill people who tried to cancel, they billed me for an extra room after I had left Ark. now I am using legal options against them to try and get my money back. Its locally owned and... more

Booked on Wedneday for Friday and Saturday night stay. Called back Thursday morning to cancel due to the cancellation of reason we were coming to town for. I was told by Ribbon, the group reservations manager, that my reservation was non refundable and I could not cancel my reservation. Ribbon claimed that there was group rate contract with the person... more

We've stayed here previously and had a good experience so we booked here again. The hotel is located close to interstate but not so close as to pick up the noise of traffic. The room was spacious enough. It was clean and the staff was friendly and helpful. The morning "breakfast" was better than most hotel offerings, at least during... more

The place is really clean and the staff is GREAT. Arkansas is such a friendly state and I enjoyed Razorback country!!! I would definitely recommend a stay there if you are in the area. Also -- eat at Jimmy John's...it is right across the parking lot. The only complaint I have has nothing to do with the staff, but it... more

This was a very nice hotel and the rate was very reasonable. The front desk staff was very friendly and accomodating. The pool area was very clean. It seemed like every time I saw someone, they were cleaning. This made me feel good and like they take pride in their hotel. I would definitely recommend this hotel and stay there... more

Hotel was a year old at the time I stayed. Very friendly, helpful and courteous staff. King room had a comfortable office chair, and spacious work area. When I first arrived at my room, the flush handle on the commode fell off. I notified the front desk and they asked me if I wanted to move to another room or... more