We found it a perfectly satisfactory hotel. Comfortable with all one needs in a village hotel. The food was good, especially breakfast. The staff were very friendly and helpful. Some of the other reviews are unhelpful - do people expect a five star hotel in a highland village? more

We were double booked, and didn't actually get the rooms we had arranged more

Booked for a 2 night stay but felt like leaving after the first night. Had to ask for duvet cover to be changed, bathroom was not clean and some of the towels were stained. Walls in our room were paper thin. Food at breakfast however was very good and staff were helpful and friendly. The place desperately needs to be... more

We stayed one night at the haven, and I'm sad to say we were glad to leave. Our room, at the back of the hotel although containg a comfortable bed was very dated. The ensuite bathroom was in deperate need of an upgrade, and was dirty. The shower was tempremental and required the manager coming up to fiddle with it... more

I liked this hotel. I stayed 3 nights in late September 2008. The price offered was good, especially in comparison with some of the others in Plockton which seemed expensive (perhaps they were full) Fantastic loch side location and characterful interior I don't understand the criticism of the waitresses below - they were great - efficient, friendly, chatty, and clearly... more

We booked this at late notice with some trepidation after reading the reviews and were very pleasantly surprised. I would imagine that this hotel is about the same standard as the other hotels and B&Bs in Plockton - it's not 5*, but is OK. Needs some updating and money spending on it. Overall though staff very friendly and helpful (found... more

I suspect that some of the negative reviews below pre-date the stewardship of the current affable Canadian owner, Ross Hamilton. The hotel is clean, comfortable and well-situated by the main pier. Breakfasts are well-prepared and offer a good choice of locally-sourced product. We found the prices very reasonable for July in the Highlands. Give it a go. more

Managed to book a double room at short notice for a one night stay - cannot understand the poor reviews - the room was fine, the staff were very friendly and the food was absolutely marvellous - and all great value. Deduct one star because the room could certainly do with sprucing up but we would definitely go back more

We tried the Haven Inn for diner one evening because the restaurant we were referred to was booked. I'm glad they were, because we ate here both nights we were in Plockton. We ate in the bistro, and the food was great. The owners visited the table and treated everyone as their personal guest. The menu varies with local meat... more