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Holiday Inn Express Benicia

3.0 of 5
1375 East 5th Street, Benicia, CA 94510
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Holiday Inn Express Benicia
Ranked #2 of 2 hotels in Benicia
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42 reviews from our community

    Trip type
Traveller rating
    22
    13
    3
    3
    1
Date Rating
Lake Tahoe
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

The hotel was clean, and I have to say the beds were very comfortable. Breakfast was average - nothing super special. Hotel itself was located just off the freeway, while convient you could hear some traffic noise and the hotel was kind of isolated by itself a few blocks from any restaurants, other hotels, etc. overall okay, just nothing super... More

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Rancho Palos Verdes, California
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 May 2013

Room and bathroom was clean, beds fine. Liked having both soft and firm pillows on beds. Breakfast was typical of "express": coffee and orange juice ok, eggs icky and ham dry, pancake machine made pretty good pancakes. ran out of bananas and oranges by 9am. Parking in lower garage works out fine, can take elevator from garage.

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See 2 more reviews by precani for Benicia
Paso Robles California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 8 April 2013

We stayed here on 04/06/13 through 04/08/13. Easy access off highway, clean room and covered parking. However poor a/c (room was stifling) and noisy. A/c system not working so we just opened the window and put up with noise. On a busy street and poor soundproofing between rooms. Included breakfast not worth consideration after we saw the offering and we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review
25 April 2013

Dear Tim1177, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise and the poor air conditioning. We will look into this point. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel.... More

Eureka, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 February 2013

We've come to expect a certain level of quality from Holiday Inn Express and Benicia was no exception. We needed more bedding and it was promptly brought to the room. Nice and roomy - we had 2 queens and a pull-out couch. Only hesitation in giving them 5 stars was the lack of personnel at the front desk. Every time... More

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San Luis Obispo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 February 2013

I stayed in the Benicia holiday inn for one night and parked my car less than 10feet from the front door. That night there was an altercation between guests(?) that required the contact of the local law enforcement by the night front desk. During the altercation the mirror on my car was broken. We did not notice this until the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review
9 March 2013

Dear dgin, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Pennsylvania
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 19 February 2013

My husband and I spent 4 nights in this hotel while we were visiting family in Benicia. The room was very comfortable, and the staff at the front desk were consistently friendly and helpful. We'll stay here again when we travel to Benicia. The location makes it easy to walk through historic areas of the town or to get to... More

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See 3 more reviews by Travels4Fun3 for Benicia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 January 2013 via mobile

I stay here every year for business and have for the last 3 years. The rooms are always clean and have nice beds. The staff is great and they put out a decent spread for breakfast. For your buck the value doesn't get any better compared to the other hotels in the area this one is a ritz!

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Dhaka City, Bangladesh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 November 2012

Holiday Inn Express is located in central Benicia. The hotel seemed very nice and cozy. The friendly smiles and genuine helpful nature of everyone you encounter is wonderful. Bedrooms are spacious and have everything you want from a luxury hotel. Our room was neat and clean, beds were comfortable, room service and laundry facilities were extremely good. I liked the... More

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Houston, Texas
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 October 2012

Just came back from a business trip to N. California refining area. I use to stay in Concord but they were full. Local person said to try the new Holiday Inn Express right off of I-780. Got there at 130 am from an East Coast flight. Top garage was full so went to the basement garage. Has lots of lights... More

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HIXBenicia, General Manager at Holiday Inn Express Benicia, responded to this review
2 October 2012

Thank you for letting us know about your experience at our property. I am very glad you enjoyed your visit with us. Thank you for giving us a chance to impress you during your trip to the Northern California Refining Area. We are very pleased that we were able to live up to your expectations and look forward to your... More

Redding
1 review
2 of 5 stars Reviewed 30 September 2012

Stayed two nights for a weekend family trip to Six Flags Discovery Park. Good location with easy freeway access. Staff was friendly and helpful at check in. Room was clean with comfortable beds. We had difficulty with the door not closing or locking properly. Ask front desk staff for maintenance to make the repair next day. Returned late Saturday evening... More

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HIXBenicia, General Manager at Holiday Inn Express Benicia, responded to this review
2 October 2012

Thank you for taking the time to write a review, of the hotel. I am very sorry that you experienced a problem at my property, and even more sorry that the issues you experienced were not addressed once they were brought up to the staff. We strive to provide a high level of service to our guests and want every... More

BEST WESTERN Plus Heritage Inn
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Benicia, CA
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Additional Information about Holiday Inn Express Benicia

Also Known As:
Holiday Inn Express Benicia Hotel
Holiday Inn Express Benicia Hotel Benicia
Address: 1375 East 5th Street, Benicia, CA 94510
Phone Number:
Region: United States > California > Benicia
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Benicia
Price Range: ££
Hotel Class:3 star (3*)
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Holiday Inn Express Benicia
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