We booked this hotel via Hotwire. The room what we got was in another building and you reached that building by walking outside of the hotel. It is not acceptable for a 3.5 or 4 star hotel. Furthermore the room was not very spacious and very noisy. Every now and then we were hearing a scary machine sound ( I... more

My husband-to-be and I booked booked a room at the Avalon the night before our wedding, realizing at teh last minute that we didnt want to spend the night at home. They upgraded us free of charge to a larger room, with a private patio and king-size bed, as a little wedding gift to us, that was greatly appreciated! The... more

Upon our departure, we loaded our luggage in our car and discovered our brand new car had a damaged rear bumper. The valet service claimed no responsibility for the damage even though it was evident that whoever damaged the car tried to cover it up by using touch up paint. We reported the incident to Avalon's assistant guest service manager... more

We were in town for a wedding, and most of our entourage stayed here. The staff was, overall, very accommodating. We had a slight mix-up with our room charges (b/c everyone in our party has the same surname), but the front desk quickly and efficiently adjusted everything for us. We also had a valet seemingly forget that he was going... more

We stayed in a one bedroom suite above the pool with a 3 yr old and a 10 mos old... there were no noise issues for us at all. Valets, room service, restaurant and especially desk staff were off the charts helpful. I can't emphasize enough how great hearing "yes" to everything we asked for was. LA friends came to... more

Service was great .Reception staff friendly and helpful and not up themselves Loved room decor and yes it is a cool makeover of a basic 70's motel but room was very cosy ..............as for the well documented noise level ...was so jetlagged that a vodka and sleeping pill compensated for the stilettoes in the room above and animated LA fake... more

Every single member of staff at this hotel did their best to cater to our every whim, from the thoughtful valets to the nice gentlemen who brought ice to chill our booze. I truly enjoy staying at hotels like this one, art deco/motel chic, but very posh at the same time. Normally I find that other trendy hotels I've stayed... more

I decided to try the Avalon for a quick last-minute 1-nighter to L.A. based on a special $135 rate on the hotel's website. It does have a bit of a dressed-up motel feel to it, but in a fun, L.A./1950's sort of way. All staff members were friendly, the valets were very efficient, and the room was nicely decorated and... more

Arriving at about 9 pm on a Saturday evening, the valet took our car, and we proceeded to the hotel lobby. The vibe was bumpin', the lighting low, and lots of pretty people partying poolside. A good thing, since we'd chosen this location due to its proximity to the West Hollywood club scene. The staff were young, attractive, and friendly.... more