Everyone was friendly and attentive, customer service was excellent! We stayed last weekend to celebrate out tenth anniversary. Our room was clean, cozy and well appointed. The big suprise was the Bistro at the Knickerbocker! chef Thomas prepared a dinner that knocked our socks off! Beyond good, it was an unexpected suprise! In addition, they have they most extensive wine... more

My wife and I went to dinner at the Knick to celebrate our 42nd wedding anniversary. It was more than very good. Would highly recommend for that "special" dinning occasion. more

The staff here was VERY nice and helpful. This is probably the place to go if you are looking for the B&B experience and want to be close to the town (you can walk to the bars, restaurants, and shops). We stayed in the main house which was quite noise, you could hear everything that everyone did. On our second... more

We stayed here with another couple for a ski weekend in Big Bear and were not pleased at all. The owner was very rude and anal. He actually called our rooms in the morning to tell us that we needed to come down for breakfast because he had a large group coming to eat later. There were large brown and... more

The owner was quite rude to us on several occasions. It was sad, particularly considering the amount we paid. more

Made a reservation at the Bistro at the Mansion owned and operated by Knickerbocker Mansion Country Inn. The food was good, but the owners of the restaurant were far from hospitable. We were rushed to finish our dinner. Upon leaving the restaurant we were completely berated and insulted by who we learned later was one of the owners for simply... more

We will definitely not stay here again. We did not feel that we got our money's worth at our stay. We had to reschedule due to illness and they had no problem taking our money to reschedule us. When we arrived they didn't even have us scheduled until I reminded them of our initial reservations. Our room was not prepared... more

Stayed in the Penthouse suite for my bday weekend & must say this place was worth the money. Though the owners were out of town, the staff was truly great & catered to all our needs & service was top notch. Had my bday dinner in their restaurant downstairs & was truly a great way to celebrate. ALL the food... more

This very cool old log cabin needs new owners. I'm pretty sure the owners are tired of this business. Staff was very nice, but the owner is not at all concerned about service. Their dinner menu stated that the entree came with coffee or tea, then they charged for it. I ordered a glass of wine ($11.00) and they charged... more