The photos on the website are very misleading. Some of the low points included no Red Bull energy drink and no beer as promised on the website, blood stains on the comforter, insufficient towels, and an apathetic staff. I actually spoke my many concerns to the "co-manager" in the jacuzzi and he dismissed them with a shrug and a "sorry".... more

First, just want to say I will never recommend this place to anyone traveling to Big Bear. The staff was very rude and seemed to be stoned at all times. When we talked to the "manager," he had no interest in hearing our complaints. They have no red bull as advertised, you have to beg for the PBR beer, there... more

I often travel to Big Bear for snowboarding. I usually stay at the Best Western there. However, it was booked. I found The Blocks Website while browsing through some snowboarding sites. I booked the hotel room online a month in advance. When I got to the hotel I find out they had given my room away. So they give me... more

The exterior is nothing more than Motel 6. We got the upgraded room for $230 per night. The room was old, small, and even though it tried to be hip with a big screen tv, it did not account for much than a Motel 6. It did not have even soap, the towels were tiny, the tile was old, the... more

If you go to The Block, here’s what you should expect: - It is terribly obvious that the owners bought a cheap motel and tried to make it hip with some paint on the walls, board racks, and a huge TV…but the fact is, it’s still a cheap motel (at 2-3 times the cost). - The towels are sized for... more

This was the WORST PLACE we've ever stated at!!!! RUN QUICK!! DIRTY, COLD,...who knows what has gone on in these rooms or when the last time they've been cleaned! They checked us into someone elses room and then we finally got to our room and the ceiling was dripping water with towels on the floor to soak it up, the... more

Horrible, horrible, horrible. The staff was rude and uneducated. The rooms were dirty and freezing. I was so disappointed. The pictures online look great, and to be honest, the rooms looked a lot like them- on the surface. But look deeper and you will see. A room that could hold up to 7, only had sleeping room for 2-3. Sure... more

This was the most horrible hotel experience of my life! My husband and I needed a place to stay on Christmas eve. We have a Golden Retriever, so it is sometimes difficult to find a hotel that accepts pets. The Block was a hotel that ,at the time, did. We checked in and were escorted to our room by a... more

Where should I start? Oh, yes... Don't fall for the photos on their website... If you're used to any kind of comfort, this is not for you. And if you're a young snowboarder you probably can't afford it. The bathroom is so tiny you can't stand on both feet. The bathtub is disgusting and has never seen a brush... The... more