My husband had been here years ago and couldn't wait to show it to me. He didn't say too much because his memory of the place was that it had been amazing! Well, we can say that it was every bit of that and more. Upon arriving the valet met our car and graciously showed us where to check in.... more

Awful food. Awful service. Staff was really unfriendly and unhelpful Conceirge wsa actually rude when we called to ask for a dinner reservation. She refused to give us a phone number so we could call and make our own reservation and then flat out told us that she got "benefits" from the places she books at so she would have... more

The location of Highlands Inn perched on the hillside just south of Point Lobos is amazing! While the check-in agent was new and as such the time to check-in took a little longer than normal, the friendliness and above average service from the rest of the staff more than made up for the delay. Sitting on the patio sipping wine... more

We spent 2 nights for our anniversary, first morning was awakened by loud construction noises in the AM also loud humming noise all night long. We didn't realize that the rooms were being completely remodeled. They moved us up higher to another location which had a large deck and amazing view. Was quite a lovely special spot. All of the... more

I think this place is just wonderful, it has it all. The location is off of the usual beaten path of Carmel, yet down the street. This makes for a pleasant and quiet diversion from the busy tourist Carmel activity, yet you get there quickly. The lodge is beautiful for an early evening drink, the music is wonderful. The views... more

Pros: spectacular views from "deluxe ocean view rooms" Pricey but top notch restaurant for food, service & ambiance. Cons: Deluxe rooms overlook Highway 1 and the resort's entrance road. Expect traffic sounds not the surf. Decent room but nowhere to sit down comfortably to watch TV, the fire, or to read. Do it all from the bed. All in all... more

stayed one night only but good all round. arrived early and not a problem. restaurant great with views out of this world. you get a buzz being in this part of the world first time and highlands hyatt doesn't disappoint. rooms were a bit small but feel people don't stay for weeks so they are ok. nicely kitted out with... more

When we drove onto the property, our hearts sank. But we decided to suspend judgement. When we saw the reception area, we were relieved. Then we saw the room. And the kidney-shaped pool. We called another hotel and checked out early. The concierges are too good for this motel, which is sorely in need of refurbishment (think 1970s). Oh, and... more

We stayed at this hotel for 2 nights as part of our honeymoon. WOW we loved this hotel! We had an Ocean view King with the most amazing views we didn't want to leave the room, the fire place was lovely and we were delivered a bottle of champagne which was a lovely touch. We had room service the first... more