The good: it's a nice location. Walk easily to Chico's downtown restaurants, the university, etc. The bad: it is really noisy. The wireless internet was "out for ten days." The decor, stained carpet, and furniture, including the beds, should have been replaced YEARS ago; it is really uncomfortable because of this. The cheap beds are hard as plywood and the... more

I thought the room would be clean and nice since the lobby looked ok but that was not the case. The room smelled and it looked like the maid had spend five minutes in there and she forgot to vacuum. When I spoke to the lobby person about changing rooms she refused and hinted that I was not telling the... more

I just got back from staying at this hotel for Halloween weekend. My overall experience was great, I was looking for a clean place, close to downtown bars and restaurants, where I could recoup in quiet with my gf after partying. The rooms were clean and quiet, and I got upgraded to a suite for free. It had all the... more

My wife and I were in Chico for the weekend to visit our Daughter, a sophmore at CSU Chico. Unfortunately, this is not the place to stay if you want a reasonably peaceful and good night of sleep. No doubt this hotel's reasonable rates and proximity to the downtown attract customers and friends of customers that enjoy the weekend nightlife... more

Decent hotel/motel located on the South end of downtown. We stayed in a suite. There were 2 seperate rooms (no door), 1 king bed and a single-size pullout sofa. It also had a kitchenette with small refrigerator, microwave, and sink. The rooms were a little dated but decent. It had a jacuzzi bathtub that was nice. The complex has an... more

I have stayed at this motel many times over several years while visiting Chico and have never had any complaints about it. It is far less expensive than the bigger hotels that are a mile or more away from the downtown area. It also is convenient for parking your car at the hotel and walking downtown, as it is in... more

Heritage Inn Express has a real homey atmoshere, and all of the staff was very helpful with all of our questions. The lady at the front desk was very knowledgable about the town, as we were moving to Chico. Wonderful experience. more

I was skeptical of the motel based on a couple of previous reviews but upon arrival I am so glad I didn't listen to those. Now, grant me I am an experienced traveler and have stayed in 5 star delux hotels as well as Motel 6 type of motels and so I think I am qualified to rate this Motel.... more

This was my first trip to Chico and liked the idea of being "walking distance" to the downtown area. Although I read the reviews of this hotel, I thought, how bad could this place be? Believe me, it was bad. The lobby smelled like cigarettes. Thank goodness check in was quick. The stairway steps to our second floor room was... more