Oxford Suites knows how to empower their employees to make decisions leading to excellent customer service. We were so very impressed when we stated that our room had a slight odor of smoke. The front desk person said he would go to the floor above and below us and make sure no one was smoking in the no smoking rooms;... more

How this place expects to attract customers I will never know. This is a 35-40yr old building in a very busy/noisy spot that is dingy even after a recent reno/update. I mean please... Don't believe the web site. This looks like a building Red Lion abandoned. This must be the cash-cow that the corporation cannot afford to shut down long... more

Very best option in Chico. Friendly helpful staff, spotlessly clean everywhere you look. Modern and comfortable accommodations. We stayed in an Executive Suite. Breakfast is included in the hotel breakfast room as is evening wine, beer and nibbles at the evening cocktail hour. A bit further south of old downtown Chico and the University...but it is a quick hop on... more

We stayed here as a stop off for the Sierra Nevada Brewery on our honeymoon. I wasn't expecting too much but hoped it would be nice. On arrival, we found that we'd been upgraded to a Jacuzzi suite, which was really lovely of them. The room was really spacious and had a jacuzzi bath in the bedroom-haha! We also had... more

Our racing team have been coming to Chico, CA to race at the Silver Dollar Speedway for the past three years. We visit there 3 -4 times a year and have stayed at the Oxford Suites. On our first stay, I was put in touch with one of the Sales Managers, Sandra Sims. Sandra has taken such good care of... more

We were visiting friends in a nearby town and needed a place to stay for one night. We have never been to Chico and did not know what to expect. When we arrived, it was very hot and we had been in the car for several hours and were welcomed by a beautiful and air conditioned lobby. The clerk was... more

We booked this hotel on the reviews from trip advisor and were glad we did. The staff were friendly and helpful, one even giving us his mobile number in case we got lost going to the playground he mapped out for us. The kids (ok and me) loved the cookies on the front desk. The outside pool was nice. The... more

We stayed at Oxford Suites for the evening to attend a Christmas party. We stayed in an beautiful executive suite room. It was very clean and comfortable. The breakfast was enjoyable. The hotel staff was first class, friendly, and very helpful especially the hotel sales manager Mrs. Sim. We definately would stay again and look forward to our next visit.... more

The room was a true suite with a pocket door separating the living room and sleeping area. It was a bit strange to have the bedroom in the front with the living room in the rear. I would think this would be a bit akward for a business traveler. It was a decently large room but the hotel was noisy.... more