When I stayed there, room service was not good. Buffalo wings were dry, an ice cream sundae consisted of three scoopes of Vanilla Ice Cream, that's it. The buffet for Mothers Day has changed drasticlly,they have taken away the lobster, lamb chops, a lot of the sushi and duplicated a number of items not of interest. The champagne was like... more

The hotel is beautiful...very modern decor. The staff was very nice and helful. Only a few minor complaints. Air conditioning did not work the first day we were there so I let the front desk know and they said they'd send someone right up. We got back 6 hours later, still no air. We called and they send someone up... more

Nice, big rooms, good breakfast buffet, good meeting spaces and 2 great looking golf courses (would have liked to have played them, but was working all week), this is a good solid hotel in a spot where you would not expect to find one. Pretty isolated, if you want to eat anything besides hotel food, you will need a car.... more

I stayed at the pacific palms resort, city of industry for one night when I first arrived in La, beautiful hotel, very clean, nice tolietries and bathroom and robe all excellent, pretty room, and comfy. Nice balcony overlooking California and the pool and plam trees and golf resort, all at the hotel. Room service food very nice. But a little... more

This resort had some great points: the views from the rooms are amazing, the grounds were imaculate, the on site restaurants were excellent, and the golf course was beautiful. The location is somewhat remote, and has a little bit of a caged in feeling. Also, the rooms are a little run down, and the internet is extremely slow. Overall, a... more

I have hosted a corporate event of about 80 people each year for two years. Here's the GOOD and the BAD: The Good: - Awesome rooms with great views - Immaculate Grounds - The downstairs restaurant (Red) is real good - Golf courses are usually in good condition The bad: - Service is spotty at best. Quality of staff is... more

I booked sleeping rooms and meeting rooms for 67 people for a three day meeting at this hotel. I picked the hotel based on the location and the price. The pictures on the website looked great, but in some hotels those can be deceiving. But not with the Pacific Palms! Before I arrived, I talked to one of our meeting... more

Nice place No valet parking after 11:00 PM No bell service after 11:00 PM Eisenhower golf course is a nice golf course. Good place to hold a meeting. more

I love staying at resorts! This one didn't let me down. Let me start with the staff. Wow...VERY professional, I have to say. They were so accomodating and EVERY hotel employee greeted us with a smile and hello. From the pro shop employees to the employee changing a light bulb...smile & a hello. With me...the service is whats important. Our... more