Stayed here on business. Rooms are clean. Some have frig, but you may have to request. Continental breakfast only on certain "qualifying rates". Hotel does have slight smell of cigerette smoke, but not too bad. Staff is very nice Cars were broken into every night we were here. Police here every morning taking reports. Leave nothing in car or risk... more

Initially when we checked in we got the old side of the hotel. This was the side that faced the road; (The concord wing). Awful, the hallways and room had a musty smell of smoke and mold with a deodorant smell trying to cover it all up. The bathroom in the room was horrible. There was mold growing in all... more

A one night stop choosen by the fact it was next to the airport. Staff was great except I'm not sure the Mgr. had their game on. Outside of the room in the parkin lot by the back door was a tail gate party that went on for hours . I mentioned it to the front desk and it took... more

Stayed 2 nights. It was a very good value. Nice room for a good price. Lobby area nicely decorated, parking close to outside door. One night I returned to hotel alone and felt safe going to room. Desk staff: Very nice, but not so helpful. We checked in a little early but the room wasn't ready. We left for a... more

I live in Maui, HI & I recently had a surgery in California that required me to stay for two weeks for my post op visits with the surgeon and to recover enough to travel. My stay at the Concord Crowne Plaza was exceptional. From the front desk's hospitality, to the restaurant's excellent service, to all the employee's care and... more

Mona Bashir- the guest relations hostess is without a doubt a true delight in the morning. Her smile and attention to guest is excellent. The food is OK but the service makes up for the short coming of the food. Great job Mona. more

To accomodate our changing schedule, I had to rely on the staff at the Crowne Plaza, especially Megan Walker, to quickly make the necessary changes to our bookings. She did so very promptly and suggested other ways to improve our stay. Our questions about local restaurants, activities, and places to visit were all answered promptly, by e-mail, which was very... more

I stay at this property weekly and all of the staff is professional and courteous. One person stands out above them all. That is Mona who host the morning breakfast. She is always cheerful, attentive and makes you feel at home when you can't be. I hate to say to much more good about her because I wouldn't want her... more

I've had the pleasure of doing business in the Concord area for the past 6 years and I have been staying at the same hotel on each of my trips. Just recently I thought I would try a new hotel and within the first nights stay I realized that I have found my new hotel for when my travels take... more