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Best Western Dana Point Inn By The Sea


34744 Pacific Coast Highway, Dana Point, CA 92624
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Reviews you can trust

61% Recommend
3.0 of 5 stars 20 reviews
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By trip type
All (20)
[ Date ] [ Rating ]
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5 of 5 stars
nateoz   1 contribution
Chicago
17 Jan 2010 | Trip type: Business, Solo travel

I was pleasantly surprised by the quality of the inn. I was greeted by friendly staff who went an extra mile to make my stay comfortable - printed out maps, called cabs, provided information on airport shuttle and suggested good local restaurants for me. (FYI - Sushi Kiyo, which is a japanese restaurant few steps away from the inn, is... more

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1 of 5 stars
dougisok   1 contribution
ca
8 Nov 2009 | Trip type: Couples

This hotel staff charged me 25$ more than the quote was in writing via email reservation. Then when we were leaving after taking out our trash and leaving the room spotless as we always have the mgr. came to my vehicle as we were pulling out and claimed that the bathroom smelled like smoke, we did not nor do we... more

Management response from
Steven Wang, Manager

Mr. Dougisok Here at the Best Western Dana Point Inn by the Sea we are very proud to say that all rooms have a non smoking status. Multiple non smoking signs are posted at the front desk as well as outside and inside every guest room. We had spoken with you at your vehicle as a courtesy to allow you...

Thieves
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1 of 5 stars
cultofdreams   1 contribution
California
31 Aug 2009 | Trip type: Couples

They stole money from me while I was there!-go anywhere else. You'll be better off if you sleep in an old Maytag box near the dumpsters in back of the Walmart. The staff is horrible, local dining very limited. We were actually glad to check out-then we went to a decent hotel. Live and learn... more

Management response from
Steven Wang, Manager

Mr. Cult of Dreams, Accusations were made that we had billed your credit card after you had paid cash for your stay and you demanded that we offer a free night. We had informed you that the standard procedure at our hotel is to issue a receipt clearly stating payment of cash when received. The individual you had accused has...

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4 of 5 stars
DSep   1 contribution
Manhattan Beach, CA
11 May 2009 | Trip type: Friends getaway
1
person found this review helpful

My friend and I made a reservation at the Capistrano Seaside Inn which fell far short of expectations so we headed down the street to find an alternative place to stay. Fernando at the Best Western (Dana Point Inn by the Sea) saved our weekend by providing a room at a great price. This hotel has new, comfortable beds, a... more

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3 of 5 stars
stjustin61   4 contributions
Newport Beach
12 Aug 2008 | Trip type: Solo travel

LISTEN TO ALL THE OTHER NEGATIVE REVIEWS!!! The building actually shakes a bit from the train -- noisy! PCH is also noisy. Nice room. Big, spacious. Internet is free (If it's not hidden within this high price.) $210 per night is not worth it! Manager says that it was $80 discount. They give you free earplugs - visible right on... more

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5 of 5 stars
srconsultant   2 contributions
New York, NY
8 Apr 2008 | Trip type: Family
1
person found this review helpful

I've traveled all over the country for mostly work, sometimes family outings, but for the most part I know a good hotel when I see one. And I am a self-proclaimed OCD when it comes to clean hotel service. And it's not just me...being from the Eastern seaboard, I happen to always strike up conversation with someone from the Midwest... more

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3 of 5 stars
CapoBeachLocal   1 contribution
Capo Beach
30 Jul 2007 | Trip type: Family

Yes, the hotel is almost on top of Pacific Coast Highway, and a few feet further are the railroad tracks, and yes it seems that the hotel is the marker to tell the train engineer to blow the horn. . . But ia few feet beyond that is the Pacific Ocean and Doheny State Beach. If you close the windows... more

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1 of 5 stars
Vegasvet   79 contributions
Sardegna
6 Jun 2007
1
person found this review helpful

The hotel itself is not that bad. The manager gave us a huge room with a nice view. The hotel is a but pricey for what you get (old rooms,bad mattresses),but the real point of the bad experience was the night trains. The trains actually pass just in front of the hotel and the drivers seems to enjoy to give... more

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1 of 5 stars
fredjohnson   1 contribution
Portland
24 Feb 2007

The rooms are very small. The motel manager is impossible to deal with. They actually told me on the phone that they were located on the Dana Point marian. They are a good 3 miles from the marina. The motel is not on the beach. It is across Pacific Highway which is very noisy. more

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4 of 5 stars
2TravelAdvisors   3 contributions
San Pedro, CA
25 Jul 2006 | Trip type: Couples

We stayed 2 nights mid July 2006 in room #201 on the second floor which we were told was the “bridal suite”. It’s actually the room shown on the hotel internet site with the vaulted ceilings and fireplace. The large very clean room additionally has a comfortable purple couch, good size balcony with a table & 2 chairs and an... more

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Best Western Dana Point Inn By The Sea Also Known As

  • Best Western Dana Point
  • Dana Point Best Western
Address: 34744 Pacific Coast Highway, Dana Point, CA 92624
Dana Point hotels Best Western Dana Point Inn By The Sea
3.0/5.0
20
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