Dirty rooms after the maid had cleaned them there was trash everywhere. The mattresses were lumpy and I woke up with bedbug bites all over me. When i complained to the house keeping manager this big woman told me that I was wrong and that i must have had the bites before i arrived. WRONG. I would not recommend this... more

We travel alot and stay in many hotels world wide. We liked the idea of staying in a mineral hot springs resort for the healing properties of the water...which ok we'll give them credit for that- the water is amazing- that's it. The rooms are just ok- the service not so ok. here's what happened- we were laying by the... more

Can't recall the exact month we were there last (April, '09 or so), but I had accidentally booked a mini-suite, when I meant to book the full suite (which has 1 full bedroom) since we have 3 children ages 9 and younger. We realized our error when we went to our room, so I called to the front desk and... more

hotel location near mountains in Desert Hot Springs. Hotel itself is clean, rooms were spacious, staff very pleasant and courteous. Pool spa areas well kept and landscaped. We went on a holiday weekend so place was full...but we had no issues with kids or noise around pool spa areas. Hotel corridors were quiet. We did not try eating in hotel... more

We arrived here New Years day. Not the best place I have stayed and not the worst. The best thing about this place is the pool and hot tubs. They are open 24 hours a day. This hotel is very run down . It is very moldy as well. Beware allergy sufferers. more

Ok first of all I should have read the warning here, but I didnt know about it. Stupid of me. No one at the front desk willing to help me and we were afraid to leave our things in the room. I did some research on the town I was staying in.... not only is the town crime ridden, but... more

We paid $112 + tax for a king mini-suite with a mountain view. From our room facing west, we had a fabulous view of two snow-capped mountains, away from the pool noise. Pool-side is what it is; so is parking-lot view. (Also, the view is not so great from the larger "mountain view" rooms facing south.) The staff are wonderful.... more

This was our sixth trip to Miracle Springs and we are going to look for a different place for the next trip. First of all the place is getting pricy for what it has to offer. The outside is very nice, the rooms are pretty cheap, they are always out of towels, and customer service has gotten worst and uncomfortably... more

I have been going to this hotel for at least 7 years. Love the pools and spring water.The hotel is simply old and in need of an entire remodel-they attempted to put in better furniture and fittings in the room which now just looks like an Motel 6. The pools are great but the grounds and pool furniture are in... more