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Downey

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Comfort Inn


Hotel class 2.0 of 5
9438 E Firestone Blvd, Downey, CA 90241
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Reviews you can trust

60% Do not recommend
3.0 of 5 stars 5 reviews
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1 of 5 stars
Sabattus, Maine
8 Oct 2009 | Trip type: Business

We (my business colleagues and I) elected to stay at this Comfort Inn primarily because of its proximity to where we would be working for the next week. The hotel looked OK from the outside, with a fresh coat of paint. However, our first clue that we were in a bad area was when we went to check in and... more

Management response from
AJ Chaudhary, General Manager

Dear Guest, I appreciate your taking time to write this review and to bring these issues to our attention. I apologize for the inconvenience that you experienced. I found out that a few rooms had poor TV pictures due to problems in the cable splitters or distribution. Please note that we have taken care of this problem and all rooms...

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5 of 5 stars
Ny
1 Aug 2009 | Trip type: Couples

I visited Los Angeles recently to see some of my relatives in Downey area. I was trying to find a decent hotel when I read some negative reviews about this hotel. Although I was a little skeptical but I still went ahead and booked a room here for 4 nights. Hotel from outside looked alright but when I entered the... more

Management response from
AJ Chaudhary, General Manager

Dear Way2swt, I appreciate your taking time to review our hotel. We take pride in our customer service and room quality. I am new General Manager here and I make sure that all my guests have a happy and enjoyable staying experience with us. I make sure that all our staff members provide a great service with a warm smile....

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3 of 5 stars
Daly City, California
28 Feb 2009 | Trip type: Friends getaway
1
person found this review helpful

I chose this hotel due to its price $60 for 2 nights and 1 night for $70 as well as location, taking only 2 buses (MTA bus 115 which goes through Firestone Blvd to the Norwalk MTA Station, which connects to the 460 MTA Bus to Knotts Berry Farm and Disneyland) only bad thing is 460 isnt as reliable as... more

Management response from
AJ Chaudhary, General Manager

Dear Rich16, Thanks a lot for taking time to write your review of our hotel. I also appreciate the transportation information that you provided for the benefit of other guests. I look forward to have you here with us again. Regarding Outside Spa, the overflow back from the hot tub had caused the pump and motor damage, due to which...

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1 of 5 stars
Los Angeles, CA
21 Nov 2007 | Trip type: Couples
1
person found this review helpful

Check in service was terribly delayed by unknowledgeable staff, reservation was screwed up somehow, so they put us in a hot tub room instead of the regular room we reserved. The hot tub didn't work though, the jets wouldn't turn on at all. the carpet was dirty, the bedding was stained, and when I ask the front desk for new... more

Management response from
happycamper222, Manager

Problems mentioned in this review do not exist in our hotel at all. All jacuzzis/hot tubs work absolutely fine. We never ever ran out of food during breakfast hours. Its absolutely ridiculous to mislead other people in this way. I urge this person who wrote this review, to call me any time during daytime to discuss this matter with me...

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2 of 5 stars
26 Sep 2004
16
people found this review helpful

I stayed here for a couple of nights over a weekend in mid 2004. The room was pleasant, except that the in-room fridge door wouldn't close all the way so contents wouldn't stay cold. Otherwise, the room was fine. What infuriated me is that when I checked out, the hotel tried to charge me for use of the in-room safe,... more

Management response from
AJ Chaudhary, General Manager

Hi Maynard7, Thanks for your review. I noticed that this stay experience was reported in Sep 2004. Many things have changed since then. Now, this hotel is being run under a completely new management which is highly professional. Tremendously improved staff service and room quality have helped us win Gold Award for 2008-2009 from Choice Hotels International. I would like...

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Comfort Inn Also Known As

  • Comfort Inn Downey
  • Downey Comfort Inn
Address: 9438 E Firestone Blvd, Downey, CA 90241