We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Chateau Spa & Organic Wellness Resort

5.0 of 5
KM 48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi 28750, Malaysia
Hotel amenities
The Chateau Spa & Organic Wellness Resort
Ranked #1 of 2 hotels in Bukit Tinggi
See lowest price for your stay*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Hotels.com Expedia.com Agoda.com
and 4 more sites!
Traveller Reviews
Room Prices
Write a Review

36 reviews from our community

    Trip type
Traveller rating
    27
    7
    2
    0
    0
Date Rating
Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

As a returning customer, i was expecting another level of service since i had mixed feelings about my previous stay. And indeed, their service was simply perfect. Some of the staff still remember me from my previous visit and I was really glad to see them again. We checked in into a deluxe room with a terrace, although it is... More

Was this review helpful? Yes 1
Petaling Jaya, Malaysia
Top Contributor
122 reviews 122 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 12 May 2013

My girlfriend and I booked the suite and spa for a one night stay in March 2013. The arrival experience was awesome. We were allowed to park at the lobby level and we were greeted by the concierge who took up to a check in room which was like a small waiting room and offered us juice and towel. It... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 12 May 2013 via mobile

We had our reunion gathering at The Chateau. Great time spent here. Very warm hospitality service right from bell boy to customer service officer. Amazing building structural design! Planning one for family trip very soon. Highly recommended.

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

We stayed at the Chateau at a weekend to celebrate our anniversary and it was the perfect romantic getaway - peaceful, relaxing and well kept. As Chateau guests you are treated well everywhere on the hills. There is always a ride available to take you around the hills and the staff is really friendly. The 7 star spa is absolutely... More

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed 29 April 2013

First impression of the hotel, quiet, very quiet which in fact I like it very much. To be able to have all the peace to myself & able to unwind myself from the work & city life. Staffs were very friendly, readily to assist and chatty. In fact, they are much better than other 5 star hotels I had visited... More

Was this review helpful? Yes
Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

I recently returned from a one-night stay in Chateau and am already planning the next time I will visit again. With wonderful facilities, extremely polite and helpful staff and good food (if a bit pricey), Chateau offered an unexpectedly charming experience even for a short stay like mine. Service was top-notch all the way, the room and compound were very... More

Was this review helpful? Yes 1
TheChateauMalaysia, Management at The Chateau Spa & Organic Wellness Resort, responded to this review
25 April 2013

Dear Guest, Extremely delighted to receive your review, the entire team of The Chateau Spa and Organic Wellness Resort expresses its heartfelt gratitude to you for sharing your experience with us on this public platform and for choosing to stay with us. Nestled in the peaceful Berjaya Hills in Malaysia, our resort is indeed a blissful haven for tourists. Our... More

Hong Kong
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 17 April 2013

I stayed here with my family and a friend. We stayed from 2 to 4 April (midweek). We generally had a very pleasant stay. The staff made a real effort re service, the rooms were very comfortable and the place was truly in a tranquil and beautiful environment. We tried L'Assiette" the French restaurant the first evening and it was... More

Was this review helpful? Yes 1
TheChateauMalaysia, Management at The Chateau Spa & Organic Wellness Resort, responded to this review
19 April 2013

Dear Guest, Thank you for giving us an opportunity to host you at our resort and sharing your stay experience on this public platform. We are very happy to know that you enjoyed your stay at our property and found the room, service and ambience worthy of appreciation. We regret that you couldn’t enjoy our leisure activities to the fullest;... More

Johor, Johor, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 March 2013

Not wanting to go far but still looking for an extraordinary staycation destination, I chose The Chateau based on its excellent reviews. On recommendation, we booked a 3D2N stay in one of her spa suites. Check-in was done with flair with refreshing drinks and hot towels in the Lounge, before we were promptly whisked away to take a look at... More

Was this review helpful? Yes 1
TheChateauMalaysia, Management at The Chateau Spa & Organic Wellness Resort, responded to this review
29 March 2013

Dear Guest, First and foremost, we thank you for choosing to stay with The Chateau Spa and Organic Wellness Resort during you recent trip. We express heartfelt gratitude for sharing your experience with us on public platform. Our resort is peacefully located at Berjaya Hills, Malaysia and offers heavenly bliss to attain ultimate relaxation and luxury. The resort boasts of... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 March 2013

It was a last minute decision to make a weekend getaway to somewhere accessible but yet not too nearby from KL. Based on the good reviews at Tripadvisor, decided to book a 1 Night Premier room that came with the Organic Breakfast. Overall stay was extremely relaxing and enjoyable - the level of service, the atmosphere, the attention to detail... More

Was this review helpful? Yes
TheChateauMalaysia, Management at The Chateau Spa & Organic Wellness Resort, responded to this review
23 March 2013

Dear Guest, We thank you for choosing to stay with The Chateau Spa and Organic Wellness Resort during you recent trip. We express our gratitude for sharing your experience with us on public platform. Our resort is peacefully located at Berjaya Hills, Malaysia and provides an easy access to the Kuala Lumpur City Center. We are delighted to know that... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 March 2013

Our day started with a 2hr+ drive from the East Coast. The way up Bukit Tinggi ( Berjaya Hills) was winding but pleasant. We were greeted by a very polite security person, and the bellhop/ concierge who attended to us was very professional and pleasant as well. We were invited to a lounge where a caucasian staff member (did not... More

Was this review helpful? Yes 3
TheChateauMalaysia, Management at The Chateau Spa & Organic Wellness Resort, responded to this review
21 March 2013

Dear Guest, We express our gratitude for sharing your pleasant stay experience at The Chateau Spa & Organic Wellness Resort. We are a luxury resort in Malaysia and offer an idyllic haven to guests for achieving total wellbeing. The resort is located in tranquil surroundings and offers heavenly bliss to unwind and attain ultimate relaxation. The Chateau Spa & Organic... More

 
 
 
 
Genting Grand
Great value on a similar hotel
Genting Highlands, Pahang
4 of 5 stars 76 Reviews
Show Prices

Been to The Chateau Spa & Organic Wellness Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Chateau Spa & Organic Wellness Resort

Also Known As:
The Chateau Spa And Organic Wellness Resort
The Chateau Spa & Organic Wellness Hotel
The Chateau Spa & Organic Wellness Hotel Bentong District
Address: KM 48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi 28750, Malaysia
Region: Malaysia > Pahang > Bukit Tinggi
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Bukit Tinggi
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
It is World’s First Organic Wellness Destination Spa Resort situated majestically amidst a 150-million-year-old tropical rainforest, • It is modelled after an 11th century medieval ‘Hault Koesnigburg’ castle in Alsace, France.• The Chateau boasts 200 elegant rooms and suites.• A premier spa destination where guests are offered the highest and uncompromising levels of service in their quest for a lifestyle transformation.• Finest and most splendid array of organic products to relish guests from renowned organic toiletries to organic linen. • Exquisite organic wine and beer while adoring fresh organic fruits and delights. Organic nourishment to incite pleasures. • The Chateau prides itself on providing its guests with unprecedented organic gourmet dining experiences that will delight even the sharpest of palates. • Spa sanctuary: The Chateau offers a definitive organic destination spa ritual that is an integral part of the experience at its European inspired, state-of-the-art spa, La Sante. • The intuitive spa personnel who deliver personalized therapies and programs that are designed to meet individual needs and health goals ranging from body pampering, beauty, anti-stress, body cleansing, fitness, weight loss, and most interestingly the couple retreat, whilst also offering gentle guidance in the areas of nutrition and exercise. • La Sante is the first to offer its clientele the use of illusive European thermal facilities which include a herbal infused sauna chamber, salt grotto or mud chamber, and a Soap Brush/Aquaveda heated bed with automatic body scrub facilities. • With the resort’s quintessential focus on progressive well being and vitality, The Chateau is not only a retreat that embraces holistic ideas and relaxing principles but one that defines the eminent journey towards wellness. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, Cheap Tickets, Priceline and Venere so you can book your The Chateau Spa & Organic Wellness Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Chateau Spa & Organic Wellness Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Chateau Spa & Organic Wellness Resort
See lowest price for your stay* (from Hotels.com, Expedia.com, Agoda.com, and 4 more)
Enter dates 1 night 2 nights
Show Prices