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Radisson Hotel & Conference Center Fresno


Hotel class 3.0 of 5
2233 Ventura Street, Fresno, CA 93721
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Reviews you can trust

69% Recommend
3.5 of 5 stars 52 reviews
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By trip type
All (52)
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4 of 5 stars
SurfCity7771   1 contribution
SurfCity7771
28 Jan 2010 | Trip type: Business

I had occasion to stay at this Radisson on a couple of occasions in December and January. The staff was very helpful with our rooms and took time to point out a great dinner spot. The room was clean with plenty of work space. We enjoyed the breakfast as well. more

Management response from
Melissa Bruckler, Manager

Thank you for your kind review - we look forward to your next visit to Fresno.

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3 of 5 stars
farrah65   1 contribution
hawaii
15 Jan 2010 | Trip type: Family

We did not have a good experience in Sept. and have been coming at least twice a month since the Fresno Monsters started in Sept;, but we stay at Holiday Inn downtown but we are coming with alot of family on Jan 22 weekend and would be great to stay in your hotel for the last games of the season... more

Management response from
Melissa Bruckler, Manager

Thank you for submitting your review. Typically we do not respond to rate requests via public sites such as Trip Advisor, but are happy to consider requests when sent directly to us via our website. We've just sent you a private response to your request and look forward to speaking with you directly. Additionally, we've requested some additional information regarding...

Unhelpful
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3 of 5 stars
ocfolk   1 contribution
California
18 Dec 2009 | Trip type: Business

My boss felt customer services was extremely lacking on his stay on 12/16-17. He called the day of travel to Fresno to inquire about restaurants in the area that might be walking distance. The lady fielding the call was eating while speaking with him and offered no assistance other than the hotel had eating establishments. The next morning, they asked... more

Management response from
Melissa Bruckler, Director of Sales and Marketing

Thank you for bringing this matter to our attention. We have reviewed our “Yes I Can” philosophy with our staff and certainly do not condone a disrespectful attitude at any time toward our guests. As always, your input is very much appreciated! We wish a positive memorable experience for you should you choose to visit our hotel again in the...

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3 of 5 stars
mokie-dokie   5 contributions
California
29 Nov 2009 | Trip type: Solo travel

No problems with our experiences . Good value at $99 and because it was a slow night management gave us a suite for the same price...nice. The hotel is close to a homeless shelter and I wouldn't walk around the area at night. The hotel did have security that was on top of the problem. more

Management response from
Melissa Bruckler, Manager

Thank you for submitting your review - we are glad that you enjoyed the upgraded room and felt safe and secure at the hotel. The downtown area has many draws and attractions including the Convention Center across the street with it's many concerts and events, and we do like to ensure that our guests are comfortable staying with us --...

Bedbugs
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2 of 5 stars
KalizCharan   1 contribution
Boston
18 Nov 2009 | Trip type: Couples

We stayed for just one night, when we woke up my wife had bedbug bites and rashes on her hand. I told her that hotel like raddison can't have bedbugs, but unfortunately it was. We called manager and complained. more

Management response from
Melissa Bruckler, Manager

We appreciate that you contacted us to let us know about the bite that your wife received so that we could place the room Out of Order immediately and investigate. As we discussed after your departure, after going through the room from top to bottom, we found NO SIGNS OF BEDBUGS or any other type of insect at all. We...

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5 of 5 stars
RoxieChico   1 contribution
Chico
16 Nov 2009 | Trip type: Business

I left my journal in the room which took me two weeks to discover. I was distraught thinking that there was no way I would get it back after such a lapse of time but I called and was connected to Juanita in Housekeeping who said she would look. Phone tag then ensued but she conscientiously stayed on top of... more

Management response from
Melissa Bruckler, Management

Thank you so much for writing in - we are pleased that we were able to return your journal. Juanita and the entire housekeeping staff work very hard to ensure our rooms are exceptionally kept and are pleased when their hard work is noticed. We look forward to serving you during your next stay in Fresno.

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3 of 5 stars
CaptDavid   4 contributions
Morgan Hill, California
16 Oct 2009 | Trip type: Business, Family

I stayed at this hotel October 5 and 6 with a World War 2 Army Engineers Reunion group. I had two connecting rooms on the 8th floor facing West. I have to admit this was one of the cleanest hotels I've ever stayed at in California. The staff was very friendly and attentive to your needs. The food in the... more

Management response from
Melissa Bruckler, Manager

First, let us thank you for commenting on the cleanliness of our guestrooms -- our housekeeping staff works very hard each day to ensure the rooms are picture-perfect for each guest. We are so happy that you enjoyed the cleanliness, friendly staff and the food in our International Cafe, as well as services such as the Java Cafe and business...

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4 of 5 stars
GrandPoohbaH   13 contributions
Scotland
20 Aug 2009 | Trip type: Family

Good Clean tidy Hotel for the money. Food within the hotel was good with a good buffet breakfast Nice Pool area. Nothing much to note in Fresno, but good for an overnight stay before heading for Yosemite, which is about 90minutes drive away from Fresno. more

Management response from
Melissa Bruckler, Manager

Thank you for your kind response. We are pleased that you enjoyed our stay and our services, and that you took advantage of our location near Yosemite. Be sure to check out Sequoia National Park on your next visit!

Shame on Me
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1 of 5 stars
Im4padres   1 contribution
California
31 Jul 2009 | Trip type: Business

I do not know why I keep punishing myself. I stayed here once in 2007 and it was amazing, but it has been awful every time since. The next stay, I should have known it was going to be bad, when I saw that the room number was missing from the wall. The next stay, I was checked into a... more

Management response from
mbruckler, PR Manager

On behalf of the management and staff at the Radisson in Fresno I sincerely apologize for the experience you had while staying with us. The service and conditions you experienced do not meet our standards and we appreciate you taking the time to bring them to our attention. We take your comments very seriously and are speaking with all of...

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3 of 5 stars
ChicagoChik77   5 contributions
Chicago, IL
20 Jul 2009 | Trip type: Couples

Stayed here on July 18 when traveling through California on a motorcycle. We were looking for a spot to cool our heels and this was the first place I saw from the high way. I should have rode further down as there are newer hotels and more options in Fresno. Alas, the Radisson was a good place to stop and... more

Management response from
Melissa Bruckler, Manager

Thank you for submitting a review on our hotel - we are glad that you found the location convenient off of the highway. True there are some newer hotels, down the road a bit, but we've been a consistent mainstay in downtown Fresno - are known for our excellent service and do a great job of maintaining our guestrooms, public...

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Radisson Hotel & Conference Center Fresno Also Known As

  • Radisson Hotel Fresno
  • Radisson Fresno
  • Fresno Radisson
Address: 2233 Ventura Street, Fresno, CA 93721
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