Greetings are heartfelt & courteous at this typical HI property. But they don't follow through: We asked for small frig in room & were happy to hear "don't know, will check, we'll let you know one way or another." But they never called back. Likewise, with request for a toothbrush "don't know, will check" etc. Never got back to us....
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For business good place to sleep. Wi fi too slow.
Jim room also small.
Breafast is very simple but good.
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Thank you for reviewing our hotel on Tripadvisor. Although we appreciate your overall rating and that the hotel was “good and clean”, I am very sorry to see that you experienced slow internet connectivity. I will be sure we trouble shoot the system to prevent this inconvenience. Our fitness center is on the smaller side but we are happy to...
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We recently stayed at this property on an overnight hockey trip. What a nice place! I found the rooms to be nice and clean but the real highlight was the indoor pool. We had 20+ kids on the trip and they invaded the pool area. The area is large enough for the kids and parents and the staff was very...
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Thank you for reviewing our hotel on Tripadvisor. I am very happy to hear that you and your team enjoyed their time at our hotel. Our indoor pool is a wonderful amenity and we’re happy your kids were able to take full advantage of it. I am also happy you enjoyed your breakfast and I will be sure to pass...
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The Holiday Inn Fresno AIrport has the best indoor swimming pool that I have ever seen. The pool is located in an indoor atrium but what makes it special is that it has a huge waterfall flowing into the pool. The waterfall is large enough that one can easily jump through it - making this the ideal hotel for children...
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Thank you very much for taking the time to review our hotel on Tripadvisor. Our property and staff seems to have made a great impression on you and we are thankful to you for choosing our hotel. We certainly hope the next time your travels bring you through Fresno you will again be our guest.
Thank you,
Sam Ramirez
General...
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Our room was large and clean. Comfortable beds, extra blankets and towels brought quickly on request. Great staff at the front desk and housekeeping. Parking was easy and close. We spend half a day just relaxing and swimming at the indoor / atrium pool, Wonderful pool. I have to say it's one of the cleanest and inviting hotels we have...
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Thank you for reviewing our hotel on Tripadvisor. I am very glad to read that you enjoyed all the amenities the hotel has to offer. We are very happy that you and your family enjoyed yourselves and are privileged you chose us as your home away from home. Thank you for being our guest.
Thanks,
Sam Ramirez
General Manager
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Once again the family and I hopped in our car and drove North for the best winter vacation spot yet! Want to feel like a million bucks, let the staff show you your way to a hidden winter treasure! Tucked away from the hussle and bussle of the city, yet literally steps away from the Fresno / Yosemite Intnl. Airport...
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Reviewed 16 July 2011
Thank you for reviewing our hotel on Tripadvisor. I am very glad to read about your positive experience with our hotel. I’m happy our convenient location and staff took such great care of you. We appreciate you being our guest and look forward to your return.
Thank you,
Sam Ramirez
General Manager
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I am giving 2 stars - for the comfortable king mattress and the heated swimming pool that I did not use.
1.Dirty Carpet – when I got there, I noticed there were small pieces of nuts on the carpets. I did not call the front office. I figured they would vacuum the following day. They did not. The beds were...
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Thank you for taking the time to review our hotel on Tripadvisor. I would like to begin by apologizing for what you experienced. It is not typical of what our guests encounter and I am very disappointed to read this. There seems to be some clear areas where we failed and some miscommunication on our part as well. You mention...
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Stayed here before,once a very outdated Holiday Inn,however,...they spent some $mooolah$,the place looks GREAT& the rooms are nice!!Will stay here again,&again.
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Thank you for reviewing our hotel on Tripadvisor. We are very glad that you noticed all the improvements that we have made. We are very proud of the work that we have done but still have much planned in the future to continue to improve our guest’s experience. Thank you for being our guest and we look forward to your...
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Very convenient - you can almost walk to the airport if you don't have much luggage. They have a shuttle if you do. It is also a short drive from the fairgrounds. Big indoor pool and friendly lobby lounge. Join their rewards program and you will get a couple free drinks and a bottle of water at check in.
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Thank you for taking the time to review our hotel on Tripadvisor. We are very proud of our convenient location and our pool indoor pool and lounge. I am very glad to read that you seemed to enjoy yourself and our hotel.
Thank you,
Sam Ramirez
General Manager
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I was in a Road Scholar group that stayed at the Holiday Inn Fresno-airport. It had been a long time since I had stayed at a Holiday Inn. It was a pleasant experience and everything was in excellent order. I want to especially express my thanks to the kitchen staff for the excellent meals, and to Jeff and the other...
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Thank you for reviewing our hotel on Tripadvisor. I am very happy to read that you enjoyed your stay and our staff took great care of you. I will be sure to personally pass along your comments to our kitchen and banquet staff and especially to Jeff. Thank you for being our guest!
Thank you!
Sam Ramirez
General Manager
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48 Reviews
110 Reviews
