I booked a room online for low floor request, didn't get it. I being handicapped had to go up 3 stories. Ask to change room...manager very rude, would not do it. They take a COPY of you Drivers License and keep it. That seemed shady to me. Asked why and they said it goes to coorperate office. Never had a... more

I stayed here two nights ago, and I liked it, it was reasonably priced (hotels in Oakland can get pricy during the week, I notice, I guess because the prices in 'Frisco are even more expesnive!) I had a clean room, and I didn't hear a lot of noise when I was. I would stay here again, if I ever... more

When I arived they said they had no room for me. When they gave me a room the key didn't work.There were people making noise all night. I am a Nurse that works 12 hour shifts and I was tired all day at work do from lack of sleep. The room was not at all what I had expected. I... more

My girlfriend and I were on a budget so the internet rate of $54 a night sounded good. Cheap rate = poor quality. There was actually a hole in the wall in our bathroom through which you could see outside. It was poorly covered with some duct tape painted white, that was halfway stuck to the wall. The walls are... more