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All 4 Indian Wells hotels »

Renaissance Esmeralda Resort & Spa

4.0 of 5
44-400 Indian Wells Lane, Indian Wells, CA 92210
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Ranked #3 of 4 hotels in Indian Wells
3.5 of 5 stars 395 Reviews
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395 reviews from our community

What travellers say about this hotel
  • Pool area(15)
  • Room service(10)
  • Italian restaurant(8)
  • Palm Springs(7)
  • Golf course(7)
  • Very nice(6)
  • Fitness center(4)
  • Great time(3)
  • Memorial Day weekend(3)
  • Half hour(3)
Traveller rating
    140
    145
    48
    33
    29
Only show reviews for Family (124) | Couples (99) | Business (64)
Date Rating
pickyreno
reno
Top Contributor
54 reviews
39 helpful votes
4 of 5 stars Reviewed 18 February 2012 NEW

Nice salt water sandy area with gradual incline ino pool area. It is not a sandy bottom pool like at disney resorts, but kids will like soft sand that is buildable like at beach. Great part is ordering drinks and food poolside. Nice CAvA resturant. Corner rooms are ample, 4th floor room that I had face front of hotel away... More

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lovesdogs101
Wilmington, DE
Contributor
19 reviews
3 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW

We stayed here for a business meeting. This is a beautiful property in a good location. Hotel staff are pleasant and helpful. Food is good. No need to valet park, as free parking is plentiful and convenient. Pool area is extensive and outstanding. Fitness center is adequate, but may be a little small for a larger group. More

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Florencia49
Charlottesville, Va
Senior Contributor
40 reviews
4 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW

This hotel was in one of the most Gorgeous settings I have ever seen. Just driving up to the hotel was amazing and you can sit by the pool or at the restaurant looking at stunning views. The people were also very nice and helpful. The rooms were clean and comfortable. Exceptionally comfortable bed. All around great. My only objection... More

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Samnhannahsmeme
Salisbury, Maryland
1 review
5 helpful votes
3 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

I just returned from a 3 night stay at this resort, and must say that I agree with other reviewers who thought this hotel was just ok. First the good: Front lobby staff were extremely attentive and helpful. I was always greeted with an open door and a smile. The pool was lovely; in fact the property and grounds were... More

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Emily Bird, General Manager at Renaissance Esmeralda Resort & Spa, responded to this review
8 February 2012

We appreciate your comments and will be reviewing your concerns with our housekeeping department. We also wanted to share with you the news that our resort will be undergoing room renovations later this year. We are very excited about this and hope you will come back and stay with us. Thank you for your lovely comments about the property and... More

travelingmom1955
Minnesota
Contributor
17 reviews
6 helpful votes
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

We were at this resort in January. We enjoyed our stay. We had a room with a king-sized bed, ample space in the room. Beautiful view. And, comfortable - temperature control, bed, etc. We dined at Sirocco two evenings. Both times the food was very good. The wait staff was exeptional. They were friendly and attentive to our table. The... More

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Merebarx
Houston
2 reviews
2 helpful votes
3 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

We are staying here on site for a business conference. We paid extra to upgrade to a corner room for more space. Although the bed is comfortable, it is a typical hotel room that needs a facelift. Small, thin towels, tiny toiletries, lackluster bathroom, it feels very institutional. The terra-cotta design blocks on the exterior of the building detract from... More

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Emily Bird, General Manager at Renaissance Esmeralda Resort & Spa, responded to this review
30 January 2012

Thank you for letting us know how much you enjoyed our location, the views and public spaces. We are excited to share news that our resort will be undergoing room renovations later this year. More

Brynny2
Victoria, Canada
Senior Reviewer
10 reviews
45 helpful votes
1 of 5 stars Reviewed 20 January 2012
5
people found this review helpful

We were very disappointed with the room we were assigned to at the Renaissance Esmeralda. We had reserved the room based on the reputation of the Renaissance chain, expecting a room that was "special". That was a mistake. Our 7th floor room had a worn, stained carpet, stained upholstered chairs, and an ugly, uncomfortable chaise lounge that was covered by... More

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Emily Bird, General Manager at Renaissance Esmeralda Resort & Spa, responded to this review
25 January 2012

On behalf of the Renaissance Esmeralda team, we are so sorry about the condition of your guestroom. We take your comments very seriously and want all of our guests to have the best possible experience. Our resort will be undergoing room renovations later this year and we hope that you will consider coming back to visit us so that we... More

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Sheri888
Redmond, Washington
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 19 January 2012

First visit to this resort -- we were very impressed with the facility and staff. Kudos to front desk staff, housekeeping, restaurant servers and especially the pool bar staff. Grounds were beautiful and well kept. Only thing I'd change would be pillows and linens -- don't like the soft squishy ones, and sheets came off the mattress corners. More

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1grammyglasses
Arizona
Contributor
13 reviews
3 helpful votes
3 of 5 stars Reviewed 17 January 2012
3
people found this review helpful

Staff at this hotel is first rate. The first impression of the resort was beautiful. Pool area looked fabulous - too cold for us to make use of it. I wish I could say the same about the room. Very average - very tired. The room was set up for one person even though the resort knew we were a... More

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Emily Bird, General Manager at Renaissance Esmeralda Resort & Spa, responded to this review
25 January 2012

Thank you for your comments and we are delighted that you had a great experience with our team. We apologize that your room was not set up for two people and for the condition of the robes and are looking into the matter immediately. We also wanted to let you know that our resort is going through a guest room... More

Lacey234
Orange County, CA
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 16 January 2012

This hotel has a beautiful pool area and backs up to the mountains to provide a beautiful view. The rooms are very nice, clean and the people who work there go out of there way to be helpful, polite and friendly. More

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Renaissance Esmeralda Resort & Spa Also Known As

  • Renaissance Esmeralda Resort
  • Renaissance Indian Wells
  • Indian Wells Renaissance
Address: 44-400 Indian Wells Lane, Indian Wells, CA 92210

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