We booked a room with a King and got a room with 2 queens. The room was barely clean, the TV didn't work, there wasn't a clock in the room, nor a coffee maker or microwave. We were assured an iron to press our clothes but that wasn't available. The morning breakfast was a joke with only 3 packages of... more

I joined a group of friends to stay at the Royal Plaza Inn during a music festival. The staff was ultra polite, patient and helpful. It was delightful to hang out by the clean and spacious pool area and hot tub. Proximity to Cactus Jacks was a bonus. The manager could not have been more friendly and willing to assist... more

My friends and I stayed at the Royal Plaza Inn for 3 nights during Festival 8 at The Empire Polo Club. The staff at this hotel are amazing: Silvia, the manager, greeted me with a warm hug and her family welcomed us like their own. We had a large group of revelers and she arranged for us to be in... more

I wouldn't even let my enemies stay at this hotel. I had a problem with the General Manager (Sylvia) also. I have never been treated with such disrespect, seeing as I am in my late 20's she treated me like I was 5. They provided nothing in writing in wrighting about policies, and they don't do what they say they... more

I recently stayed at the Royal Plaza Inn in Indio, CA. I really enjoyed my weekend stay. My expectations were more than expected. Rooms and pool area were nice. My room was great and they were really accommodating during the entire time, from the time I checked in to my late check-out. I would recommend this hotel to anyone. I... more

plain and simple: a dump. Had a run-in with the manager (Sylvia). Rude and frankly didn't care about issues I raised. Do yourself a favor and find a better place. Not worth 1/3 of what they gouge you for. more

I stayed at this property for a special event at the Indio Empire Polo Club. I've never stayed in such a disgusting place. It was filthy, run down and dated really doesn't even apply. Honestly, I can't believe the place hasn't been shut down by the health department. I had my dog with me who was sniffing under the bed... more