Our company came here for a corporate retreat, and by and large, it was an adequate though not exceptional experience. The rooms were elegant, spacious, and well maintained. The meeting rooms were fairly good, and catering was adequate though slow. However, the major weakness was in the non-room infrastructure. When we met a colleague for dinner at the in-house restaurant,... More

We spend two days and two nights with a great view of Lake Arrowhead. That was the best part. The negatives, with the disclaimer that the hotel has changed hands the first of the year and are making improvements, were the lack of service in the dinning room (the breakfast waitress disappeared and never returned), the rowdy guests outside on... More

The manager at the Lake Arrowhead Resort is rude, unaccommodating and unprofessional. When attempting to book three rooms for a one-night stay I was told yesterday that there would be no restrictions. When I called to book the rooms this morning (after confirming with my party) I was told that there was a two-night restriction. I reminded them that I... More

This is an amazing property! I booked this property for a group of 60. The hotel staff had everything ready upon arrival and check-in went smoothly. The rooms were beautiful and had high end finishes with attention to detail. My room was quiet and had a balcony that had an amazing view of the lake. We were able to walk... More

At six in the morning we were awoken by loud rock music. It was a sanctioned event by the hotel that we were not notified about until the night before and had no chance to avoid. And complaints at the front desk were ignored. Other problems, like no working ridge in the room, out of service jacuzzis, etc. added up... More

very nice place to stay and we had a great time. the lake is very nice and there are plenty of places to eat and do things in walking distance. hot tub hits the spot after skiing, but it is not a large tub.


Wedding venue on Saturdays. No parking available, only valet. We had a room with a parking lot view and it was sooo noisy - there was a wedding reception going on that night and the guests would hang out by the parking lot talking and laughing out loud as they were leaving.

Also, the fire alarm went off at 1am, then... More

I stayed at the Lake Arrowhead resort with my family in late February, midweek. At the time of my visit, the hotel was being renovated in advance of being rebranded as a Marriott “Autograph Collection” hotel. Buried on the new Marriott website was a note about the construction and relaunch: “From January 2, 2013 - March 7, 2013, the resort... More

Let me start off by saying I hate the snow and try to avoid places where it snows but I found myself with some spare time and ended up at the Resort one weekend. I love that the property is pet friendly so my furry little friend could come with me. I was checked in by the Front Office Manager... More