The Service was great, fast and easy check in. Rooms are nice and updated, the hotel is pretty new and is overall very clean and well-maintained. Location is walking distance to about anything needed for a comfortable stay. What I liked best was the friendly staff, they were very help full with directions and easy to talk to. Manager was... more

This is a great hotel for a long weekend in Long Beach. The design, staff and small touches is what makes it a MUST Stay while in Long Beach. The manager and staff are very knowledgeable of the area and are warm and welcoming. Services such as free continental b-fast and coffee available all day. This is not your typical... more

Overall the hotel is very clean and has a decent atmosphere. It's very odd how the lobby is nicely air conditioned and all other public areas of the hotel feel like a sauna. Upon arrving to the hotel, we couldn't get the key to work for our room. It was resolved after about 15 minutes, and we ended up taking... more

The hallways are not air conditioned, and the a/c in the rooms will not work unless the deadbolt on the door is locked. The hallways are extremely hot and uncomfortable, and it is very inconvenient not to be able to turn on the air conditioning to cool off the room while going out to dinner or doing something else off... more

Since this hotel is in a great location, with clean, updated rooms and reasonable rates, I would have given this hotel much higher ratings and much more positive feedback had it not been for one incompetent, unprofessional and downright rude front desk employee who gave us an incorrect room at check-in and insisted that our room had not been pre-paid... more

The hotel was quite nice and the location was a pleasant 6 or so blocks from the convention center. I felt safe walking that distance alone even at 9 or 10 pm. The Von's supermarket 2 blocks away was convenient, but not as nice as the Von's in other California locales. The hotel was quite pricey, and I would've expected... more

Regular room--smelled a touch of room freshener. Clean secure, good deal, great location for downtown. Great restaurant across street. Easy to get to commuter train for dwntwn LA (45 minutes). more

I live in the Long Beach area and have stayed at several hotels and this one was one of the best by far. I compared room prices at nearby hotels and found that for a slightly higher cost, I was getting a much nicer room and overall experience. The hotel looks to be pretty new and is overall very clean... more

After reading many of the reviews here on TA, I was aware of the $10 per night parking fee so that wasn't a surprise as it had been to many of the other posters. I was there working a consumer show at the Long Beach Convention Center and the walk to the show was only about 10 minutes using the... more