Just a background about why we stayed here, we were heading on a cruise out of San Pedro. We booked the hotel with points, big mistake. From the moment we arrived the staff were incompetent. When we first got our rooms, they had made a mistake after a long flight want to relax in our room, only to find out... more

I have being a guest at this Hotel for a long time and never had a problem. Last time I stayed in this Hotel was the worst stay I ever had. Front desk clerks looked like they were falling asleep and I guess they could care less about anything. All new faces from the last time I was there. The... more

We stayed here for a convention for 4 nights and got the room off the hotel website for $152 a night. Considering that there was like 3 conventions going on that week we were there, we were lucky to find a room and the price was ok. We got a room with 2 KING BEDS!! Not only were the beds... more

Great hotel with good amenities. Hotel is in downtown Long Beach but near metro and didn't feel threatened at night. Only down side is that it is 1 mile from beach, but walk keeps you fit from all those huge meals. more

I booked this hotel on-line about a week prior to our Queen Mary event for the fireworks show on the 4th of July holiday. Knowing that this hotel offered a complimentary shuttle, I was relieved that we would not have to experience another year of crazy traffic as we had experienced last year. The night before my stay at this... more

I have options such as the Westin, Renaissance, and Hilton, but I have chosen Holiday Inn for the next three years. The staff is incredibly professional at the 4 star level. If I need something, I get it. Only on my last stay did I sign up for the Priority Club membership, so I know they were previously treating me... more

We had booked two hotel rooms at this hotel for a conference being held in Long Beach. I contacted the hotel directly and booked two rooms, gave credit information and received two confirmation numbers. There was a problem with the name on the reservation a week later, I had to call and re-confirm and they said they fixed everything and... more

Stayed here 2 nights before a Mexico cruise. Being from NY, I had no idea how bad the area was and didn't do enough research. (Live and learn!). The hotel was clean and all of the workers were professional, but the surrounding area is not good. Breakfast ws so-so. I would not recommend staying here. Good luck. more

The neighborhood is frightening and made us all regret booking this hotel. A shirtless man in tatoos greeted us as we exited the elevator to go to our room. Maybe we should have brought our M-16's. Reserved room w/2 king beds. Got 2 doubles. The sheets and blankets were wet from not being dryed. The hotel restaurant completely botched the... more