After reading osme reviews on this site, I was a little nervous about staying at this hotel. It sounded like a mixed bag. Our experience here was great, though. The inside of the hotel was very nice and the rooms were large and stylish. It's in a great location as it's around the corner from Little Tokyo and it's only... more

Positives: Lobby is spectacular, rooms *look* nice. Negatives: 1) Daily Room Deposit not mentioned - simply appeared as pending charge ($50/day). 1.5) Double charged on card (originally paid at reservation time, then pending charge put on card), required time to rectify. 2) Room was not prepped - someone had used the toilet and left a present. 3) Apparently wasn't the... more

Our regular hotel location in the downtown LA area was booked up and so we needed an alternate location for our small business group. It was a welcome experience and the sales staff was very welcoming in the package they'd put together for us. Bell staff was not quite as available as we'd like, but it all worked out. Not... more

We liked the hotel a lot. We booked through Expedia and got a great rate. It was less than $100 per night and that included taxes. The lobby is beautiful and the room was very nice and clean. A great feature is the free shuttle that will take you anywhere within 3 miles. It is not always available but it... more

Just a good hotel, rooms look new and quite posh. Only minus was the annoying noise making fridge but you can plug it out of course as we did. Easy to get to a subway or bus station. more

We chose thios hotel as it was close to the station and we were arriving late by train. It was a pretty poor experience. First we were take t o a room that was already occupied, when that was resolved the hotel garden which is its ain selling poiunt wass closed for a private function. The front desk was quite... more

We stayed here on our wedding night. It was nice and romantic, but the service was subpar. We had the "Romance Package" added to our doom, but we never received the 'breakfast in bed' that was part of the package. more

The hotel is in the middle of Little Tokyo and parking costs $24 per night but the price if stay wasn't bad -$115/night. The quality and upkeep of the room still needs a lot of work. They definitely don't match te pictures online. I've been goig to this hotel for years and it used to be top notch. But management... more

We were in L.A. for our son's brain surgery and needed to stay downtown near the hospital. This hotel was a quiet oasis away from the chaos of Los Angeles. We loved the Japanese garden and our room was beautiful. The service was great and we were very pleased. more