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| Courtyard by Marriott Los Angeles Old Pasadena | £130 | 4.0 mi 6.4 km |
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| Miyako Hotel Los Angeles | £90 | 5.3 mi 8.5 km |
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| Hilton Los Angeles North/Glendale & Executive Meeting Ctr | £128 | 5.6 mi 9.0 km |
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| Sheraton Los Angeles Downtown Hotel | £117 | 5.8 mi 9.3 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Folliero Pizza & Italian Food | 0.1 mi 0.2 km |
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| La Estrella Taco Truck | 0.9 mi 1.4 km |
|
| Huarache's Aztecas Restaurant | 1.0 mi 1.7 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Lummis Home (El Alisal) | 1.5 mi 2.4 km |
|
| Heritage Square Museum | 1.9 mi 3.0 km |
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| Plaza de la Raza Cultural Center | 3.0 mi 4.8 km |
|
| Title | Source |
|---|---|
| “New Otani Hotel and Garden” | Frommer's |
| “New Otani Hotel and Garden” | Fodors.com |
| “New Otani Hotel & Garden” | Wcities.com |
| Title | Source |
|---|---|
| “Kyoto Grand Hotel and Gardens” | Expedia.com |
| “New Otani Hotel and Garden” | Fodors.com |
This hotel is located in a terrible location. It is not conveniently located close to anything. The service in the restaurant for breakfast was terrible. Front desk service was good. Hotel is in need of a refurbishment. $30 dollars to park your car each day. more
i booked this hotel thru hotwire.com which i would not do again but i got a great deal. the hotel is nice, some of the staff was friendly, some were a little stuck up. my room was okay the bed was really soft & comfortable. i didn't like the bathroom it needed to be upgraded. i was very disappointed that... more
First of all Thank you for taking the time to let us know your concerns. First I assure you that there is either a vending machine or Ice machine on every floor.Room service operates seperatly from the restaurant and is available from 6 am to 11 PM 7 days per week. Beng a Hotwire guest Irealize pricing is important to...
After reading osme reviews on this site, I was a little nervous about staying at this hotel. It sounded like a mixed bag. Our experience here was great, though. The inside of the hotel was very nice and the rooms were large and stylish. It's in a great location as it's around the corner from Little Tokyo and it's only... more
Thank you for your kind review. We are indeed in a great location with easy access to all parts of downtown Los Angeles. Our free shuttle or local area transportation will take you anywhere downtown quickly and efficently. We hope to see you back with ussoon!
Positives: Lobby is spectacular, rooms *look* nice. Negatives: 1) Daily Room Deposit not mentioned - simply appeared as pending charge ($50/day). 1.5) Double charged on card (originally paid at reservation time, then pending charge put on card), required time to rectify. 2) Room was not prepped - someone had used the toilet and left a present. 3) Apparently wasn't the... more
As a General Manager who prides himself on exceeding guest expectations I am dissapointed we did not meet yours.If you would be so kind as to reach out to me directly I would be happy to discuss, investigate and make sure we make the situation right with you.
Our regular hotel location in the downtown LA area was booked up and so we needed an alternate location for our small business group. It was a welcome experience and the sales staff was very welcoming in the package they'd put together for us. Bell staff was not quite as available as we'd like, but it all worked out. Not... more
Thank you so much for your kind endorsment of the Hotel. We hope to have the opportunity to host your group again in the near future.
We liked the hotel a lot. We booked through Expedia and got a great rate. It was less than $100 per night and that included taxes. The lobby is beautiful and the room was very nice and clean. A great feature is the free shuttle that will take you anywhere within 3 miles. It is not always available but it... more
Thank you for your comments on the Hotel. We are proud of our Hotel and staff and always strive to make sure all guests are treated well. Please come back and visit us again soon!
Just a good hotel, rooms look new and quite posh. Only minus was the annoying noise making fridge but you can plug it out of course as we did. Easy to get to a subway or bus station. more
Thank you for the nice compliments of our Hotel. As you noted we are very conveinant to Union Station, which can eaisly get you to all parts of Los Angeles, Long Beach and Aneheim fast and inexpensivly. WE look forard to seeing you again should your travels bring you back to Los Angeles.
We chose thios hotel as it was close to the station and we were arriving late by train. It was a pretty poor experience. First we were take t o a room that was already occupied, when that was resolved the hotel garden which is its ain selling poiunt wass closed for a private function. The front desk was quite... more
We stayed here on our wedding night. It was nice and romantic, but the service was subpar. We had the "Romance Package" added to our doom, but we never received the 'breakfast in bed' that was part of the package. more
Congratulations on your wedding! Best wishes for a happy and healthy life together. We are so proud to have been a part of your wedding plans. To find out that we dropped the ball on your most important date is most distressing. Though I cannot re do your actual wedding day, please note that I will use your comments to...
The hotel is in the middle of Little Tokyo and parking costs $24 per night but the price if stay wasn't bad -$115/night. The quality and upkeep of the room still needs a lot of work. They definitely don't match te pictures online. I've been goig to this hotel for years and it used to be top notch. But management... more
Thank you for taking the time to write a review of our property. I am so sorry that you encountered some issues during your last stay. There is certainly no excuse for one our Front desk agents being "grumpy" and I apologise on behalf of all of our staff. We take a great deal of pride in our Hotel and...
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