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Embassy Suites LAX North


Embassy Suites LAX North
Hotel class 3 of 5
9801 Airport Boulevard, Los Angeles, CA 90045
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Traveller Reviews

[ Date ] [ Rating ]
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5 of 5 stars
Auckland, NZ
24 Jun 2009
1/1 found this review helpful

Nice large TV. Roomy. Having a suite really makes a difference! Microwave & fridge. Good breakfast. Nice evening reception. Helpful staff. Good free internet in the business center - but had to wait around for a while. No noise from planes. Lots of children on the weekend - a bit noisy. Try to stay at a higher level. I had... more

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5 of 5 stars
thelilone
15 May 2009
1/2 found this review helpful

For being a middle class citizen and apart of the military ive had the privelage to travel all around. This hotel has proven to be most accomadating and affordable. There's a lovely outdoor scenery built inside with a calm and relaxing atmosphere. The rooms were clean and spacious. The pool and hot tub was most enjoyable. My only problems were... more

Average
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3 of 5 stars
LA
15 Apr 2009
1/2 found this review helpful

Stayed in this hotel based on business activity location. Its quite nondescript externally. Check in was prompt, reservation was accurate. Rooms were well equipped, even flat screen TV, everything was functioning. Bed was comfortable. View was of another building externally and through the internal windows of the room the balcony rail was the only view! The atrium like construction is... more

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4 of 5 stars
Melbourne, Australia
1 Apr 2009
2/2 found this review helpful

I stayed here for 2 nights after a long flight from Australia, and returning for the first time since 2003, I was still impressed. It was the perfect place to catch up on some rest after a tiring trip. The rooms are HUGE, with very comfortable beds and low noise levels (I would suggest the upper levels as the quietest).... more

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2 of 5 stars
Albuquerque, New Mexico
10 Feb 2009
3/3 found this review helpful

Stayed one night 1-20-2009 - pre-cruise to Hawaii at The Embassy Suites North LAX. We always select an Embassy Suites when traveling as it guarantees a safe and clean environment - NOT THIS TIME! This property offers shuttle service to and from LAX airport which is convenient. Although we are Hilton Honor Members and reserved and pre-paid in full early... more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review! We are glad that you and your family enjoyed our shuttle service as well as our “Cooked to Order’ Breakfast Buffet. I have forwarded you concerns regarding the condition of the suite to our housekeeping and engineering departments. We can assure you that your experience is not standard suites that we strive to provide our...

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3 of 5 stars
Beloit, Wisconsin
9 Feb 2009
1/1 found this review helpful

The location on this hotel is great, just minutes from LAX. The shuttle runs 24 hours, every 15/20 min. The shuttle ride was only about 10 minutes to the airport. The service was great, and there are free drinks and snacks in the lobby every night. The rooms were spacious, with a balcony, but mine was somewhat musty smelling. The... more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review! We are glad that you enjoyed our shuttle service as well as our manager’s reception. We apologize that you found our hotel, “Not so Great.” I have forwarded you concerns regarding our restaurant menu to our award winning chef as well as your other concerns to the appropriate departments. Thank you again for your feedback...

Just Right
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4 of 5 stars
Sydney, Australia
26 Jan 2009
1/1 found this review helpful

Convenient to airport, clean, not noisy, pleasant decor and breakfast included in tarriff. Restaurant a little slow the night we were there but food was excellent. Just the spot if you are in transit with a couple of days to spare and dont want to travel all the way into town. We spent and afternoon at Venice Beach and the... more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review! We are glad that you enjoyed your stay. I always try to get to Venice beach every chance I can get. We are glad you enjoyed our great new items that we are serving in the new Aero Bistro restaurant. We will defiantly work on providing speedier service for when you come back and visit...

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4 of 5 stars
Minnesota
15 Dec 2008

My nephew was married at the hotel, and the large majority of the guests stayed here - some of us, for the entire weekend. The staff was very friendly, the place very clean - rooms and common areas. They do a great deal for happy hour, and the food from the bar/restaurant is good. I wasn't thrilled that it was... more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review! Congratulations to you and your nephew on their marriage! We are glad that we pleasantly surprised you. We look forward to taking care of you in the future.

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3 of 5 stars
Los Angeles, California
19 Sep 2008

I wanted a hotel close to the airport and got just that. However, I did not get just an average hotel. Sure, the faucet was leaky, the lighting bad (econowise fluorescent) and a broken panel on the dresser was a distraction, but it was a great room. Given that the property is going on twenty years old, the place is... more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review! We are glad that you enjoyed your stay. We do pride ourselves on making our guest feel safe and secure in a big city. Rest assured we will continue to strive to make sure your suite is in proper working order when you arrive. We look forward to taking care of you again!

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2 of 5 stars
new york
8 Sep 2008

OK hotel room: all suites (living room and bedroom) Big problems with breakfast - small breakfast room, slow service and long waiting Suitable for passengers with family or business travelers in transit Reasonable clean Very noisy Must pay for parking more

Management response from
LaxembassyDOSM, Director of Sales

Thank you for your review. We apologize for the challenges that you had at our hotel. I have forwarded you concerns to the appropriate departments. Please know that we have addressed that challenges that you have had in our complementary breakfast area to expedite service and prevent long lines. Thank you again for your feedback and we hope that you...

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Embassy Suites LAX North Also Known As

Address: 9801 Airport Boulevard, Los Angeles, CA 90045