Having arrived at 7am at LAX and eventually finding where the hotel shuttle was we were extremely pleased to be able to check in early into our club room. This was comfortable and lots of amenities available. Beds very comfortable and fantastic pillows!! The only negative would be that the club lounge is fairly basic but if you are only... More

Our experience was somewhat different from all the good reviews. We had an adjoining room - not sure why they have adjoining rooms at a business airport hotel or give you one when you don't need it. The people next door were talking in a normal voice, yet it was so loud, we could not hear the tv in our... More

I stay at this hotel a few times a year. Your staff is always pleasant. As a result my expectations are high. On my stay this last May 10-12 a young lady at the front desk check-in, exceeded those expectations. I call it a positive E-Gap. She was friendly,helpful, accommodating, efficient and courteous. I really appreciated her help and guidance.... More

Like many others, we stayed because we had an early flight out of LAX. Having stayed two nights before at the Marriott, I have to rate this a little lower. This is mainly because the beds were too firm. I woke up with a sore back. The room was very clean though, and the hotel was stylish. The front desk... More

This hotel has a convenient location to the airport. It is clean, attractive, and quiet considering its location. I sleep like a baby in the comfy beds. The staff seems fairly friendly, however I can't recall any outstanding behavior good/bad. I walked one block to the Subway... And the service there was good and quick... The food quality was also... More

Don’t get me wrong, this is a decent hotel. Typical Sheraton, so you’ll get the spacious rooms, comfortable beds, free wireless, a fine breakfast buffet and the excellent service. It’s really the location that kills you. I guess that most people stay here just one night (to catch an early flight, so that’s fine -they offer the free shuttle of... More

All around this is a first class hotel. It's beautiful and clean like you would expect it to be, but it's the staff that make it stand out. In particular, their staff at the front desk. I had to call the front desk with a special request prior to my check in, and Diane Cheek was extremely helpful. Thank you... More

The two things that made my stay so wonderful were the Paparazzi Restaurant and one of the Parking Valet's, Eric. I was really impressed with the quality of the food at the Paparazzi Restaurant. It's not often that you find a 5 star restaurant in an airport hotel. The food and service were excellent!!! Eric, one of the hotel parking... More

The hotel is very close to the airport, and with the free shuttle, you will be at the hotel in ten minutes or less. Check-in was very smooth and they have an expedited line for those holding Gold or Platinum status. Having Platinum status, I was upgraded to an Executive Suite in room 1423. The room was very big and... More