We stayed one night at the Sheraton Gateway en route from Auckland to London with our then 9 month old daughter at the end of November 2011.
The Shuttle picked us up from the airport without hassle, but check-in took the shine off things. The girl on the desk was pretty abrupt and unfriendly, she had no record of our...
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In case anyone hasn't noticed, there is an arms race in the hotel biz these days. And it's about time. Hotels are all renovating, and innovating. This place though, average. The rooms are clean and fine, but plain. The lobby was nice, but service was seriously lacking. We waited 10 minutes for someone to come help us with our mountain...
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We stayed at the Sheraton gateway hotel for one night due to its convenient location as we had an early flight the next morning. The rooms were comfortable and the sheets were lovely. We ate in the restaurant downstairs, and while most of the meal was great there were screaming children who ruined the dining experience and the salmon was...
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If it's just for a layover or a night, I could have gotten a cheaper alternative. Hotel is decent enough.
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Rooms are nice. Food in the restaurant is good. Close to airport.
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I enjoyed my stay at the Sheraton Gateway Hotel in Los Angeles, CA. I was there for a convention and Estela Estrada was one of the staff assigned to the Ballroom during my stay. She was wonderful and very attentive. We were there for a week and worked late almost each night. She made sure we were comfortable and had...
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Diane was awesome in addressing my housekeeping needs. Very efficient and quick service. I'm loving my hotel experience here
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This is by far my favorite LAX hotel. The front desk is quick and friendly. It has a great vibe to it downstairs, and to me, it definitely has the best hotel restaurant hotel in LAX. The Paparazzo. Great service there from Orazio, Mario and Kerri, along with good Southern Italian cooking.
The rooms and beds are very confortable, although...
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macguire,
Thank you for your wonderful comments about the Paparazzi Ristorante. We are all very proud of how our team has been able to really take both the food and the service to the next level, and that we are creating the atmosphere, or "vibe" as you put it, that makes our guests feel at ease. We look foward to...
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This hotel is 5 minutes from LAX but very quiet. Beds are comfortable and room is clean. Hallways could use a little updating but the lobby was very nice. There is an internet cafe with complimentary computers, internet and Wi-Fi in the lobby. But you have to pay for in room Wi-Fi. The shuttle is fast and so was check-in....
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Very nice facility good location to avoid car rental needs.
Great room and very accomodating facility all together.
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