Wow. What a terrible experience with this hotel. The General Manager, Edison, had a terrible attitude when dealing with a very simple cancellation. If the general manager has this type of attitude and personality I can only imagine what his hotel is like. Stay away from this one. I didn't even stay there and after cancelling the reservation 10 days... More

Cancelled my reservation 20 days in advance with the front desk and told everything was done. Got an email 3 weeks later saying that I no-showed and they charged me. When I called them to nicely talk about it the general manager Addison was rude, could hardly speak english and would not even think about taking care of it the... More

This hotel was recommended by our travel agent as a good place to stay on the night before our cruise out of Los Angeles (San Pedro). She was right: it was about a mile from the cruise terminal. Our room looked like one you would find in a top notch hotel in the 1880s. It was elegant and huge, with... More

We recently spent a pre-cruise night at this hotel in San Pedro and what a pleasant surprise it was. Very friendly staff and the hotel is very clean and nice. Breakfast was included along with a very spacious room. Close to the Gaffey Street Diner and several other restaurants. Not far from the cruise terminal and offers covered parking if... More

I've used this hotel several times for our cruise ship vacation. Stayed night before the cruise and we found it to be very comfortable, clean and located close to the cruise terminal. They do have a shuttle service but it's only a 3 min cab ride. About 20 min bus ride to down town Long Beach. A handful of restaurants... More

checked in at this hotel on November 21,2011. found it to be very clean, nice ambience, great buffet breakfast, helpful staff. Neighborhood seems safe, many fast food places, Free shuttle to cruise terminal.. Room price good value. More

The hotel is just right for the price. The entrance to the lobby is not off of Gaffey, but off of 1st street. The receptionist was helpful, and the room was average. We stayed on the 3rd floor, but we should have stayed on the 4th. I could hear the room directly above us walking all night long, and I... More

This hotel is situated in a mainly Spanish speaking area and it was a bit difficult to communicate with my little knowledge of Spanish. Receptionist was as helpful as he could be, allowing me to use his telephone to make local calls, with no charge. Although a later receptionist appeared to be a bit surly. Might have been the language... More

It was a little older and showed some wear but it was adequate. We wanted to lea ve around 6 but the breakfast was not set out until 6:20. The hotel was very near restaurants, shopping and the 405 highway. More