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Extended Stay America - Los Angeles - LAX Airport

2.5 of 5
6531 South Sepulveda Boulevard, Los Angeles, CA 90045 (Westside)
Hotel amenities
Extended Stay America - Los Angeles - LAX Airport
Ranked #112 of 301 hotels in Los Angeles
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26 reviews from our community

    Trip type
Traveller rating
    7
    11
    3
    4
    1
Date Rating
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 10 April 2013

I have stayed here twice because i have a conference in the area twice a year for work. The hotel is clean and the rooms are comfortable. The staff is friendly and helpful. They always try to go the extra mile for me and my co workers, so i have no complaints in that department. Its an inexpensive place to... More

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Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
12 April 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us during your business trip. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Hesperia, California
1 review
4 of 5 stars Reviewed 10 April 2013

This hotel had 2 of the things I look for.( 1) is great customer service, my check in experience was excellent. The staff was very friendly, they made me feel welcome. (2) the cleanliness of the room, I was impressed... I thought that for being a 2-3 star hotel and the rate being so afortable I was going to get... More

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Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
12 April 2013

I appreciate you taking the time to write a review for the property. I'm thrilled that you were pleased with our staff and the hotel. We are aware that you have many hotels to choose from. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Toronto
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 April 2013

Let me preface by saying that when travelling I usually stay in these types of 2-3* hotels so my review is based on comparing this Extended stay with others in the same category, even extended stays in other states. Pros: Room was large, neat and clean. Everything was in working order, didn't have any problems with the appliances or fixtures... More

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Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
11 April 2013

Thank you for your recent review of our property. I'm glad that you enjoyed our spacious rooms, and friendly staff. It's great that you recognized, took advantage of and enjoy our location with its easy access to many convenient venues. I am sorry to hear about your windows not being able to open and close or the phone extensions being... More

Ithaca, New York, United States
1 review
2 of 5 stars Reviewed 7 April 2013

Daytime not bad window lighting, but awful out-dated cheap knock-off of knock-off lamps with harsh fluorescent bulbs with a green-yellow tinge. No shampoo or lotion, just bar soaps. A faint urine odor persisted near the bed, but couldn't locate it exactly. Windows were very tight and stiff and required a Herculean effort to open. Staff were all nice and friendly.... More

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
10 April 2013

Thank you for your recent review of your stay. I sincerely apologize that you did not completely enjoy your stay here with us. In response to your feedback, I am pleased to let you know that the hotel will be going through a full upgrade late April to early July of this year. We continually work to improve our hotel,... More

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 31 March 2013

I wanted to book a room in the LA area for less than $75 so I went on Hotwire and booked the two star room that was $72 ($90 after taxes and Hotwire fees) despite the fact that only 50% of the people on Hotwire would recommend it. I was expecting a dump based on the reviews and I was... More

Was this review helpful? Yes 1
See 2 more reviews by Melanierich12 for Los Angeles
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
3 April 2013

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 March 2013

As one very unhelpful lady at the front desk said, " Uh, sorry, this is a no-frills Extended Stay." She wasn't kidding. This place is not only no frills amenities-wise. The staff has quite the no-frills, hands-off attitude as well. Upon arrival, the lobby smelled due to the adjacent trash room. The staff was very rude too. I wasn't greeted... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
22 March 2013

Thank you for your recent review of your stay. I sincerely apologize that you had to wait for your room upon check in and that my staff and I did not do more to make it right. To prevent this from happening again, my team is being retrained in customer service so that we go above and beyond each time.... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 23 February 2013

Very friendly and helpful staff. Great room (really a studio apartment) with separate kitchen area, roomy (although open) closet, nice furniture including desk in addition to small dining table, very comfy large soft reading chair and huge ottoman, great queen size pillow top bed, perfectly placed wall lamps for all of the above mentioned places. As I write this I... More

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
25 February 2013

Thank you for your great review of our property. I'm glad that we were able to meet your travel needs and that you took advantage of our being freeway accessible. How convenient is it that we are in a great location close to many everyday routine needs: Freeways, schools, Churches, Shopping Centers, Movies Theaters, Beaches, Hospitals and Grocery Stores Thank... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 20 February 2013

Excellent corporate apartment alternative. Maid service, kitchen, wifi, cable TV and on. Staff is always pleasant and helpful. Easy freeway access (important in Los Angeles). Walk to next door coffee shop.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
6 March 2013

Thank you for your great review of our property. I'm glad that we provided you with a pleasant stay while you were with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 January 2013

hotel was clean, newly remolded and a great staff. Only about 10 minutes from the air port and close to two shopping malls Westfield Culver City and Howard Hughes. Both malls have great restaurant 5 minutes away. They have a grab n go breakfast with coffee, oat meal, granola bars, muffins and fruit. They have a diner next door, we... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
18 January 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay. I am so pleased that you took advantage of our New Grab N Go breakfast. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 December 2012

I have reviewed this hotel already once before. It was a good stay then, and a good stay this past time. I recently did a large project in Beverly Hills, and the hotel was far enough from work, yet close enough to work, that it was a great location. Easy freeway access, close to the marina and water, also close... More

Was this review helpful? Yes 2
See 4 more reviews by Pierce G for Los Angeles
Michael D, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review
13 December 2012

Thank you for your great review of our property. I'm glad that you understand our concept and our structure. Thank you again for your comments and will keep in mind all your helpful tips that will improve our customer satisfaction. We look forward to seeing you again, should your travels bring you back to our area. It was a pleasure... More

 
 
 
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Additional Information about Extended Stay America - Los Angeles - LAX Airport

Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stayamerica Los Angeles-Lax Airport Hotel
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay
Address: 6531 South Sepulveda Boulevard, Los Angeles, CA 90045
Region: United States > California > Los Angeles > Westside
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#73 Business Hotels in Los Angeles
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Los Angeles - LAX Airport
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