They did not have a room available for me despite my having prepaid for the room. I had to wait from midnight to 2 am in the hotel lobby while they were trying to turn around rooms that airline crew would empty in evenings. They tried making things better by offering free internet or other useless things but nothing compensates... More

Does not look much from the outside, room size good, clean, staff friendly, they have a restaurant which has nice pizza, it is a good price which is good to see as some of other hotels are over priced this is the 1st time stayed here as we have stayed at many others at Lax this is good alue for... More

If you are a Priority Club member this is the closest IHG to the Airport. Much better food for breakfast on the Executive floor than the tired HIE offerings. A very good jazz esemble was playing in the bar that also excellent service. The propertly is also easy walking distance to the Budget car rental location.

Stayed over for a night between flights, no hot water in my upper floor room. WiFi limited, shuttle bus was delayed - we watched a number of other hotels doing several trips before our bus arrived. Generally tired and dated. My room overlooked the runway and the soundproofing was non existent so didn't get much sleep. On the plus side... More

The location is minutes from the airport. The room was large, and very clean. The staff was friendly and had no problems with check in. The price was excellent for the 1 night stay. The bed was comfortable, but the sheets were almost "plastic" in texture. Very unusual. The takeoff/landing noise was noticeable when trying to sleep.

This is a standard airport hotel. But reasonably comfortable. All the staff we spoke to were very helpful-particularly at the guest desk.its handy for the airport but there is nothing else there. We had breakfast and one evening meal there. Again fairly typical for that kind of hotel. Room and bathroom very clean. You do get noise from the planes.... More

This hotel is convenient to the airport, that is just the beginning of a great experience. All over a great hotel clean, comfortable, renovated very tastefully. Staff members really have an understanding of guest service. It starts at the top the leadership of this hotel should be very proud of their efforts. Thank you all of the staff members. Karen... More

Check-in was a fiasco. Their credit card processing was down so even though my room was pre-paid, they made a big to do about check-in. Called my bank at midnight to confirm my card had not been blocked, and they verified that no authorization had come through so my card had not been declined. 20 minutes later, they decided to... More

My favorite hotel near the airport. Love the food, the drinks, the service, the rooms.... Amazing. I also really enjoy the beds at this hotel. In fact, we decided to stay in a suite and was greeted with a hand signed card from the general manager. So kind. We will be back very soon.