My husband and two kids and I spent three nights at this hotel. We payed $130per night and this hotel was overpriced. The rooms are very small, the hotel staff are not interested in customer service, and the neighborhood is loud and unsafe. Upon check in the rude front desk clerk insisted upon recharging us for all three nights, even... more

I booked this hotel for 4 nights via Priceline. Parking was $10 per day plus tax. Parking spaces were very limited and sometimes you wouldn't find an available parking spot. They also wanted you to leave your keys so that they could move your car if needed as cars could easily end up getting blocked in! The room was nice... more

I have stayed at this hotel many times since September 2007. When checking in the service has always been above the rest and I travel a lot! The staff goes all out and a few times I asked for a certain room and they were happy to make sure it was ready at check in, within a few minutes. Once... more

A couple of my girlfriends and I stayed at this hotel for a concert in town on Halloween weekend. It's a small boutique style hotel that we felt was very reasonably priced at about 150 before tax a night. I must say that I did read reviews before booking and was very afraid of not having a reservation, so I... more

Pictures are deceiving! Booked weeks in advance on Priceline and immediately called hotel to confirm.Arrived on scheduled date and they said they didnt have my reservation.I went back to my car to get my receipt from Priceline and after returning they suddenly had it on their computer but didnt have the 2 beds I booked but could UPGRADE me for... more

We stayed at this place for five nights in March, 2008. Don't be fooled by the Robertson Street address--the place is a bit of a shock upon arrival. However, The Carlyle turned out to be a well-managed place (and there is an excellent Thai restaurant directly across the street). We had a junior suite. It wasn't as swanky as the... more

We made a reservation over the hotel's website. We received a confirmation via e-mail, with a confirmation number. We received an e-mail prior to arriving, saying that 'they' were looking forward to our visit. When we arrived (4:00 p.m. on the scheduled day), we were told that they had no record of our reservation, could not locate the reservation number,... more

This little gem of a hotel is tucked away on the very "trafficky" Robertson Blvd., just south of the heart of Beverly Hills (but probably not walking distance) and about a 15 minute drive from Santa Monica, Marina del Rey, or Downtown L.A. It's very quaint, with styles reminiscent of L.A. in th "good old days" (i.e. striped chaise lounges... more

The hotel is nothing special but I would have expected more for the price. It is located in the southern part of Beverly Hills in an area with small businesses on the major streets, and nice neighborhoods on the back streets. We stayed in room 206 which was a junior suite. The room was clean, comfortable and well maintained, with... more