We live in town, and we often have had family stay here when we have a lot of family members visit at the same time. This hotel was fine in previous years, but last summer's stay was the worst. Both my sister-in-law and my grandmother were robbed by the maid service, and the hotel did nothing about it. My grandmother... more

The Hotel is easily found off the nearby freeway. Good sized rooms with a vanity area as well as the bathroom which works well. Would have liked a fridge (minibar), not that we use the minibar but we do like to keep orange juice, chocolates and the like in our room. Free loan of DVD's and cookies at night were... more

Excellent hotel and restaurant. Enjoyed the stay very much. more

I've stayed in this hotel several times over the past 10 years and i've always liked it. The location right off the Shopping and resturaunts in los gatos is a big plus. The staff has always been friendly and attentive to needs / requests. Be aware that the fitness center is upstairs in the shopping center next door, but is... more

We stayed at Toll House for 4 nights with our 4 month old baby. The rooms and bathrooms were very clean and newly decorated. The lobby, hallways, etc. were also clean and safe. The location in downtown Los Gatos was perfect for walking to food and shops. Free parking. The heating/ac unit in our room was malfunctioning the first night... more

First of all.. I would NEVER pay the prices everyone listed. I tried the Priceline name you r price and believe me they acepted my offer which was closer to 60% off the best price anyone offered! I wonder if I could have gotten the room even cheaper.. I paid $89 for my room and I felt it was a... more

Travel agent not informed construction (NOISE) in progress - starts at 8 am each morning. Got a note under door last night that there would be no water all night. Sorry for the inconvenience. "Since you may need water, we won't charge the $2/bottle tonight only." Room ok. Nice widescreen TV. Nice designer bathroom, robes, bed. Bar / restaurant nice... more

We chose the Toll House to have our Semi-Annual for it's location (close to shops, restaurants, etc). Meeting space was wonderful, very spacious. Our meeting was from Mon-Thur and out of those 4 days we had to put up w/ the construction noise for the 3 days we were there! Worst of all is they turned off the water throughout... more

We were staying at the hotel because we were attending a wedding nearby. Because of our work schedule we had to check in on the day of the event. We contacted the Toll House well in advance of our stay and requested two rooms close by because we were bringing my wifes mother with us. We also requested an early... more