We only needed a room for 1 night & didn't need much other than a clean, comfortable place to sleep, which is a good thing because this is the ultimate in no bells, whistles or frills. My 1st red flag went up when I was booking our reservation in advance by phone & the woman wanted my credit card info.... More

Booking the trip was difficult to begin with - I only discovered they had no record of my original reservation when I tried to change my arrival date over the phone. In the end I had to re-book and they ended up charging me double. The customer service was none existent and the rooms mediocre.

We were making a drive from Tahoe to Mendocino, and were just looking for an overnight stop. We wanted a budget no frills room as we weren't staying more than one night. I am normally not fussy. I've lost count of the number of times I've commiserated with the desk person after an obnoxious and demanding guest had flounced off.... More